White Glove Program Manager (Remote - US)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a White Glove Program Manager in United States.

This role is designed for an experienced program manager who thrives in a fast-paced, client-focused environment. The White Glove Program Manager will oversee multiple projects simultaneously, ensuring strategic alignment, timely delivery, and exceptional quality standards. You will coordinate across teams, vendors, and clients to drive project success while maintaining profitability and minimizing risks. This role emphasizes proactive problem-solving, cross-functional collaboration, and process improvement to optimize program outcomes. It offers the chance to make a tangible impact on both internal operations and client satisfaction, all within a remote or hybrid work setting.

Accountabilities

• Oversee and coordinate multiple programs, ensuring alignment with business goals and customer expectations.
• Maintain and monitor customer policies, program objectives, and project milestones to ensure on-time, on-budget delivery.
• Proactively identify risks, lead escalations, and implement mitigation strategies to maintain program stability.
• Facilitate clear and consistent communication with stakeholders, including clients, leadership, and internal teams.
• Track program performance, define KPIs, and deliver regular progress reports.
• Drive cross-functional collaboration, allocate resources efficiently, and remove obstacles for project teams.
• Identify and implement process improvements to enhance efficiency and support change management initiatives.

Requirements

• Bachelor’s degree in Business, Engineering, or a related field.
• 2–5 years of program management experience, preferably in the information technology sector.
• Technical background with expertise in process improvement and operational efficiency.
• Proficiency in program management methodologies and project management software.
• Strong problem-solving, time management, and organizational skills, with attention to detail.
• Excellent written and verbal communication skills for internal and external stakeholders.
• Knowledge of Microsoft Office and other project management tools.
• PMP certification is preferred.
• Ability to work independently and collaboratively in a remote or hybrid environment.

Benefits

• Competitive salary and profit-sharing opportunities.
• Flexible remote or hybrid work arrangements.
• Comprehensive health, dental, and vision insurance starting the first of the month following hire.
• Paid time off and focus on work-life balance.
• 401(k) with company match.
• Life and disability insurance coverage.
• Employee discounts and referral bonuses.
• Engaging, collaborative, and inclusive company culture.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the three candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. Their internal hiring team then makes the final decision and manages next steps such as interviews or further assessments.

Thank you for your interest!

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