West Coast Account Executive

ABOUT NEXTPATIENT PRODUCT

Phone calls, faxing, long waits in a crowded waiting room -- going to the doctor can feel like a trip to the DMV. We improve the patient experience by giving doctors a single platform that provides online scheduling, patient intake, text-to-pay, smart appointment reminders and two-way texting. Practices using NextPatient can see more patients, provide a better patient experience, and reduce their front office work.

WHO IS NEXTPATIENT?

Patients demand a modern, consumer experience when interacting with their doctor. Booking an appointment online is a key deciding factor when a patient picks a new doctor. When medical practices offer online scheduling and other digital communications, new patients are won and existing patients remain happy. Virtually every medical practice has staffing issues which creates a very high call volume. Despite this, most medical practice still use the phone as a primary means of patient appointment scheduling and communications. This puts an undue burden on the operations team and creates a frustrating patient experience. NextPatient solves this.

NextPatient is a SaaS company that serves specialty medical practices like Dermatology, Plastic Surgery, MedSpa, Ophthalmology and others. Key services include online scheduling, appointment reminders, post-visit surveys, digital check-in and payments. Our technology is differentiated with best-in-class API integrations into Practice Management systems. This allows for real-time and bi-directional data transfer between patients and the practice. Our team drives results for clients in three main value buckets: patient friendly digital experience (booking/texting) and, for the practice, less phone calls and more new patient ‘conversions’ from their website. This cross section of value propositions creates great selling conditions. Our company is bootstrapped and profitable. For this reason, we have a high degree of business stability and employee retention.

ACCOUNT EXECUTIVE | JOB DESCRIPTION

• Prospect new opportunities using the phone, email, LinkedIn and any creative method to break into accounts

• Travel for client onsite meetings at least 1 week every quarter

• Attend at least two conferences per year

• Run discovery calls with prospects to understand their current operational processes/technology. Identify areas NextPatient can help prospects needs

• Identify and development champions to agree on potential and sell internally on your behalf

• Map product features back to positive business outcomes and value

• Negotiate and close agreement

• Become a subject matter expert in our niche Hit/exceed quota

STRONG CANDIDATES WILL HAVE

• Strong preference for candidates with medical sales experience

• Demonstrable history of leading sales teams in activity and quota achievement

• Outbound experience and hustle

• Get it done attitude

• Values the positive business impact of personal contributions

• Does not require oversight or management to get to goal

• Multi-thread deals and message value to stakeholders across the organization (operations, marketing, clinical leadership, finance, IT, etc)

• Experience with HubSpot, Zoominfo, LinkedIn Sales Navigator, Zoom

• Sense of urgency, promptness, and integrity

• SaaS experience - preferred

• Healthcare experience – preferred

• It is strongly preferred that the candidate lives in San Francisco or Los Angeles - though most time will be spent remote calling on your territory

CANDIDATE REQUIREMENTS

If you choose to apply, please mention what about our business intrigues you and specifically how you could help us grow and deliver value to clients.