<div class="gmail_default" style="font-size: small;"><div><div>To learn the Hiring Ranges for this position, please select your location from the <strong>Apply Now</strong> dropdown menu.</div><p style="text-align: justify; line-height: 1;">To learn more about our Hiring Range System, please click this <a href="https://docs.google.com/document/d/1ylUe7Ou0EbsOtGRBtUv1sSld3lbZ4mrYzo59tEkSjY8/edit?usp=sharing" target="_blank"><span style="text-decoration: underline;"><strong>link.</strong></span></a></p><p><strong>Why Mozilla?</strong></p><p><span style="font-weight: 400;">Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. </span></p><span style="font-weight: 400;">The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute </span><strong>open-source</strong><span style="font-weight: 400;"> software that enables people to enjoy the internet on their terms. </span><br><h2><span style="font-size: 10pt;">About the Team</span></h2><p><span style="font-weight: 400; font-size: 10pt;">The Marketing Websites & MarTech Team is a cross-functional group managing multiple web properties, including www.mozilla.org. We deliver high-quality digital experiences that align with Mozilla’s mission and business goals, collaborating with internal collaborators and external partners to maintain secure, accessible, and scalable web platforms.</span></p><h2><span style="font-size: 10pt;">About the Role</span></h2><p><span style="font-size: 10pt;"><span style="font-weight: 400;">As a </span><strong>Technical Program Manager, Websites & MarTech</strong><span style="font-weight: 400;">, you will oversee website operations, optimize workflows, and manage vendor and agency relationships. You’ll play a critical role in coordinating with internal teams and external partners, ensuring smooth operations and delivering impactful web and MarTech initiatives. This role blends technical knowledge, program management, and agency oversight.</span></span></p><h2><span style="font-size: 10pt;">In this role, you will:</span></h2><ul><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Be responsible for website operations and workflow management, ensuring projects and updates are efficiently driven.</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Manage relationships with external vendors, agencies, and contractors, ensuring high-quality deliverables and adherence to timelines.</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Optimize website development and content processes, identifying areas for improvement and implementing solutions to improve efficiency.</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Partner with internal teams (engineering, design, marketing, content, and MarTech) to align priorities, coordinate work, and streamline execution.</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Collaborate with engineering, data, and MarTech teams to define technical solutions, integrations, and platform improvements.</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Identify and mitigate cross-team risks, blockers, and dependencies to ensure on-time delivery.</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Track and report on project progress, risks, and performance metrics to ensure clarity and accountability.</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Maintain project tools and systems (Asana, Jira, Google Workspace) to keep workflows organized.</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Develop and refine standard operating procedures (SOPs) for website management, including QA, deployments, and updates.</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Assist in budget planning and resource allocation for outsourced work and vendor engagements.</span></li></ul><h2><span style="font-size: 10pt;">Your Professional Profile</span></h2><ul><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Experience working with distributed teams across multiple time zones.</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Experience writing and managing the RFP process with agencies, ensuring alignment with business needs and budget.</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">4+ years of experience in website operations, program management, or a related role.</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Solid understanding of website development processes, content management systems, and digital best practices.</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Strong technical understanding of website development processes and MarTech ecosystems.</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Experience managing external agencies, vendors, and contractors.</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Good communication and stakeholder management skills, with the ability to coordinate across multiple teams.</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Strong organizational and problem-solving abilities, with attention to detail and process optimization.</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Ability to translate business requirements into technical requirements and ensure clear communication between stakeholders and engineering teams.</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Proficiency with project management tools (Asana, Jira, Trello) and web CMS platforms.</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Comfortable working in a fast-paced environment with shifting priorities.</span></li></ul><h2><span style="font-size: 10pt;">Bonus Points for</span></h2><ul><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Experience with budgeting and contract/vendor negotiations.</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Knowledge of agile workflows and sprint-based project management.</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Experience working closely with engineering leadership to align on technical roadmaps and priorities.</span></li></ul><h2><span style="font-size: 10pt;">What you’ll get:</span></h2><ul><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Generous performance-based bonus plans to all eligible employees - we share in our success as one team</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Rich medical, dental, and vision coverage</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Quarterly all-company wellness days where everyone takes a pause together</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Country specific holidays plus a day off for your birthday</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">One-time home office stipend</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Annual professional development budget</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Quarterly well-being stipend</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Considerable paid parental leave</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Employee referral bonus program</span></li><li style="font-weight: 400; font-size: 10pt;"><span style="font-weight: 400; font-size: 10pt;">Other benefits (life/AD&D, disability, EAP, etc. - varies by country)</span></li></ul><h2><span style="font-size: 10pt;">About Mozilla</span></h2><p><span style="font-weight: 400; font-size: 10pt;">Mozilla exists to ensure that the internet is a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you help make a difference in the lives of web users everywhere — and we aim to make a difference in yours every day. Join us to help shape the future of the web as a platform for opportunity and innovation.</span></p><h2><span style="font-size: 10pt;">Commitment to Diversity, Equity, and Inclusion</span></h2><p><span style="font-weight: 400; font-size: 10pt;">Mozilla values diverse perspectives and believes they are essential to fulfilling our mission. We encourage applications from members of all equity-seeking communities, including but not limited to women, racialized and Indigenous persons, persons with disabilities, and individuals of all sexual orientations, gender identities, and expressions.</span></p><p><span style="font-weight: 400; font-size: 10pt;">We will ensure reasonable accommodations for qualified individuals with disabilities during the application and interview process. Please contact us at hiringaccommodation@mozilla.com to request accommodation.</span></p><p><span style="font-weight: 400; font-size: 10pt;">We are an equal opportunity employer and do not discriminate on any protected basis. Mozilla will not tolerate discrimination or harassment of any kind.</span></p><p>Group: C</p><p>#LI-REMOTE</p><p>ReqID: R2779</p></div></div><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><strong>Hiring Ranges:</strong></p></div><div class="title">US Tier 1 Locations</div><div class="pay-range"><span>$163,000</span><span class="divider">—</span><span>$217,000 USD</span></div></div><div class="pay-input"><div class="title">US Tier 2 Locations</div><div class="pay-range"><span>$150,000</span><span class="divider">—</span><span>$200,000 USD</span></div></div><div class="pay-input"><div class="title">US Tier 3 Locations</div><div class="pay-range"><span>$138,000</span><span class="divider">—</span><span>$184,000 USD</span></div></div></div>