Website Administrator & Developer

• Work in a mission-driven, agile company passionate about breaking down language barriers.
• Contribute to a rapidly growing company with a unique niche in the market: teaching hard-to-learn Asian and Eastern European languages.
• Be part of a collaborative, open, and supportive team that values curiosity, entrepreneurship, and continuous learning.
• Enjoy opportunities for personal and professional growth in a dynamic environment.

• Maintain an uptime of 99.9%, ensure site load times remain under 2 seconds, and proactively address vulnerabilities to ensure zero critical security breaches annually.

• Independently resolve 80% of website issues logged within 48 hours and effectively manage escalation to freelance support for more complex issues.

• Successfully complete 100% of website-related projects within agreed timelines, ensuring alignment with business goals.

• Maintain regular and effective communication with internal stakeholders, ensuring clear progress reporting and alignment on website priorities.

• Maintain 100% up-to-date documentation for website fixes, processes, and standard operating procedures (SOPs).

• Conduct weekly performance and security checks, ensuring all plugins, themes, and WordPress versions are up to date.

Website Management

• Oversee the technical operations of the WordPress website, ensuring consistent uptime, performance, and security.
• Update plugins, themes, and core WordPress versions to mitigate risks.
• Maintain a staging environment that mirrors the production website as closely as possible. Ensure all updates and testing are performed in the staging environment before deployment to production. Avoid pushing staging to production directly to prevent overwriting content created or updated on the live site in the interim.
• Manage website hosting, domains, and server configurations.

Troubleshooting & Development

• Independently resolve technical issues, including plugin conflicts, server errors, or design inconsistencies.
• Implement minor development changes (e.g., coding fixes, PHP, HTML/CSS updates).
• Develop and implement website changes, using PHP, HTML, CSS, or JavaScript as needed.
• Delegate larger tasks to the freelance developer with comprehensive briefs and follow-ups.

Cross-Team Collaboration

• Collaborate with SEO and content marketing teams to align website updates with broader strategies.
• Serve as the primary point of contact for internal stakeholders on web-related queries and progress updates.

Project Management

• Lead website improvement projects from start to finish, ensuring milestones and deadlines are met.
• Prioritize tasks based on business impact and urgency.

Monitoring & Reporting

• Use tools such as Google Analytics, Search Console, and uptime monitoring software to track and report website health.
• Provide weekly status updates to stakeholders on website priorities and progress.

Quality Assurance & Documentation

• Conduct thorough quality assurance checks on completed tasks before deployment.
• Maintain detailed documentation of website processes, fixes, and SOPs.

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

• 3+ years in website administration, WordPress management, or web development.
• Demonstrable experience resolving technical issues independently.

• Fluency in English with flawless communication skills.

• Google Analytics certification, WordPress certification, or similar.

• A portfolio or proof of past achievements showcasing web development, troubleshooting, and maintenance skills is required.

Hard Skills

• Technical Expertise: Advanced knowledge of WordPress (including themes, plugins, and PHP/HTML/CSS), server management, and web hosting.
• Problem-Solving: Strong ability to troubleshoot and fix website issues independently.
• Tools Proficiency: Experience with Google Analytics, Google Search Console, ClickUp, and uptime monitoring tools.

Soft Skills

• Communication: Flawless written and verbal communication skills for clear collaboration across teams.
• Project Management: Proven organizational and prioritization skills.
• Interpersonal Skills: A proactive, solution-oriented approach to working with diverse stakeholders.

• 13 Thai national holidays
• 17 personal holidays
• Thailand visa & work permit
• Private health insurance and social security (if in Thailand)
• Wellness reimbursement - Gym/yoga/massage
• Coworking space reimbursement for remote employees 
• The possibility of home office, remote work, and work & travel
• Casual and friendly work environment, t-shirts and jeans are welcome
• Regular workshops for on the job learning and training
• Regular team events & outings
• Annual company trip
• Free coffee, food & snacks

• A brief introduction of yourself - name, background, and a few personal details
• Why you’re interested in this position
• A highlight of your relevant skills or experience that make you a great fit for the role
• (Optional) Any personal interests or passions that help us understand who you are

• Once your video is ready, please upload it to Google Drive
• Ensure anyone can view the video via the Google Drive link
• Paste the link to your video into the application form

Founded in 2016, Ling is one of the fastest-growing tech companies in the world. Our mission is simple: we want to unite the world by connecting people from different cultures. That's why our team developed the Ling app - a language learning app focused on offering high-quality lesson content for Asian and Eastern European languages.