As the VP of Community at The Suite, you’ll take charge of driving membership growth, loyalty, and engagement across a portfolio of communities targeted at executives. Balancing online and offline community building, you’ll play a pivotal role in our strategy to create a cohesive, world-class community experience for our members.
A successful candidate will have deep experience in community leadership, platform moderation, digital and in-person engagement, as well as people leadership.Â
Lead and inspire a high-performing team responsible for driving membership growth, loyalty, and engagement across a portfolio of executive communities.
Develop and execute a scalable community strategy that prioritizes intimacy at scale across diverse member segments and blends online and offline engagement.
Establish and manage sub-communities or interest groups based on data insights and member feedback.
Own and drive key community KPIs, including retention, engagement, NPS, and member satisfaction across all suites.
Develop and scale high-impact programs that deliver clear member value, including 1:1 connections, facilitated peer groups, and exclusive experiences.
Increase enrollment and participation in signature programs through thoughtful program design, marketing, and operational excellence.
Identify and pilot new engagement strategies that evolve with member needs and community maturity.
Collaborate with events, marketing, product, and brand sponsorship teams to enhance the member experience and deliver on community value.
Co-develop onboarding, educational resources, and event themes that align with member interests and drive engagement.
Foster cross-suite collaboration to ensure consistency, shared learnings, and alignment across all communities.
Provide strategic oversight and support to Community Managers embedded in each suite, stepping in with hands-on leadership as needed.
Analyze community data and implement scalable systems, tools, and processes that enhance operational efficiency and deepen engagement.
Thoughtfully embrace AI and automation to streamline operations and elevate the team’s capacity for human-centered experiences.
Serve as a senior ambassador for the company’s vision, representing the organization at key events and with strategic partners.
Maintain strong, mutually beneficial relationships across the community ecosystem, including members, sponsors, partners, and internal teams.
10+ years of experience in executive community leadership, including managing community programs and tools, and community engagement surveys.Â
Expertise in community platform moderation, support, and engagement.
Proven experience as a people manager, with a skillset that involves coaching, performance and feedback conversations, team theory, and adult learning and development.
Familiarity with CLE and other continuing educational models for C-suite executives in legal, finance, and other fields.Â
Deep understanding of community engagement principles, audience segmentation, and digital + in-person engagement models.
Strong operational chops — you can balance strategic vision with meticulous execution.
About The Suite
We are a team of 80+ of the world’s greatest community builders and technologists.
We build high-quality and highly-curated professional communities. We run three of these communities today, including our flagship The L Suite, which is a private, invite-only community for General Counsels / Chief Legal Officers and their teams at high-growth tech companies and venture funds.
We currently have 5,000+ active members across our communities, representing C-Suite executives and their deputies from most of today’s leading tech companies (e.g., OpenAI, Anthropic, Airbnb, Slack, Coinbase, Uber, Notion, Bolt, Figma, Airtable, Dropbox, Bilt, Datadog, etc.) and venture funds (e.g., a16z, Softbank, Tiger, Accel, Thrive, Battery Ventures, FirstMark, Kleiner Perkins, Insight, etc.).
Each of our communities is unique, but they are all underpinned by our custom-built member platform - the Braintrust. The Braintrust has rapidly emerged as the next evolution of the professional community platform, powering real-time conversations with the right peers at the right time as well as personalized research, insights, and strategies. The Braintrust is one of the strategic pillars supporting our mission to help today’s business leaders excel in their jobs with better and faster answers to their most pressing challenges.
We are a well-funded, profitable, and rapidly scaling startup with a high-impact team.
What Makes Us Unique
We fill a painful hole in the market at an unprecedented time in history. As executives are being pressured to “do more with less” while at the same time navigating an increasingly complex business environment, the right information and perspective has become harder and harder to find. The dominant networking platforms of the day are too broad and diluted to be effective resources, and it has become difficult to parse through the noise and misinformation to hone in on what really matters. Executives are rapidly retreating back to private, trusted communities for their information, support, and their most interesting conversations.
That’s where we come in. We connect executives to their most valuable resource - their peers - through a highly-curated collection of professional communities. In addition to attending live events, our members get access to the Braintrust, which is a comprehensive research and curated networking platform. After logging in, members are immediately connected with their closest peers, and are able to leverage their knowledge and experience for advice, service provider recommendations, benchmarking data, peer coaching/mentorship, and much more. The Braintrust also features a resource library with hundreds of educational videos, templates, and other materials from our community events. The Braintrust is already in-market, with significant user engagement and revenue.
Ready to join us? Fill out an application below.
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