As an Account Executive for TTEC Digital, you鈥檒l be a part of creating and delivering amazing customer experiences, an award-winning employment experience and company culture. TTEC Digital helps the best companies on the planet reinvent their businesses to drive competitive differentiation through customer engagement and digital transformation.
What You鈥檒l be Doing
Looking to make an impact on a global organization as a digital sales trusted advisor? Ready to develop and maximize a sale with the right combination of strategy, technology, and packaged solutions? You'll sell our best-in-class integrated omnichannel tech stack to promote digital transformation within the customer experience and position our customer engagement strategy beyond just omni channel technology. You'll achieve success through partnering with internal subject matter experts and incorporating next level technology and services into your conversations including consulting, big data analytics, virtual agents, AI and Intelligent Automation. Applying your enthusiasm for sales and reaching for amazing for clients, you'll lead efforts to acquire new customers and increase revenue through demand creation, channel engagement, managing pipelines and closing sales.
Reporting to Group Vice President, Sales. You'll impact the business through building lasting client relationships and partnering alongside multiple team members to increase revenue.
During a Typical Day, You'll
路 Grow your in-depth understanding of cloud contact center technology, including digital CX Strategy inclusive of the TTEC Digital portfolio of complimentary products and services
路 Support all stages of the sales process as you work with multiple team members using your collaborative leadership approach and strategic planning to achieve sale goals and quotas
路 Bring your expertise at promoting relationships with decision makers in client organizations, securing new business, new client accounts to maximize the value delivered by TTEC's services
路 Oversee the full life cycle of the sales process from prospecting to closing while maintaining an accurate forecast with our CRM
路 Be the trusted advisor to client prospects in offering solutions using effective sales strategies by demonstrating an understanding of their goals, urgencies, and customer experience challenges
What You Bring to the Role
路 10+ years direct sales experience selling PaaS, SaaS and or Professional Services
路 Previous experience selling CX/contact center marketplace services and technology
路 Develop and grow C-level and senior relationships within target client organizations and influence purchase and buying decisions focused on Customer Experience
路 Meet, sell, and close enterprise accounts while identifying new ones
路 Comfortable working solely and as part of a team in an evolving environment
路 Team building and nurturing an inclusive learning environment