VP Clinical Operations North America

Join our global team dedicated to innovation and initiative, where physical walls and different time zones don’t limit, but encourage, collaboration. Where all contributions and new ideas are explored with an open mind and work is driven by our shared values: be courageous, be accountable, be honest, be inclusive and elevate others.

Job Description Summary

Job Description

ROLE
The Vice President Clinical Operations is a senior role within Alira Health and will be responsible for overseeing all Clinical operational activities.

KEY RESPONSABILITIES

• Responsible for the overall performance, quality, execution, control and completion of the Clinical Operations services within the designated region

• Drive the completion and delivery of the end to end service by the delivery of services through a variety of metrics and KPI's.

• Delivery of services against the key metrics to enabling Alira Health to achieve growth and an outstanding reputation in the CRO market

• Management of the Clinical Director (and associate Director) teams

• Within the matrix structure work with the functional heads to agree changes and operational deliveries across their region(s)

• Overall decision responsibilities regarding resourcing, line management, training, functional delivery and agreeing high quality measurements within their region

• Leading the overall delivery, through the management team, to drive execution of service, customer satisfaction, quality and efficiencies.

• Overall budgeting responsibilities (P&L accountability) to drive productivity and quality within the region.

• Providing financial oversight for clinical activities.

• Provide effective management support through the regional team to deliver a high performing culture.

• Oversight and executive of all Clinical monitoring activities, to achieve key matrix, including productivity and quality levels.

• Communicate with the SVP for Global Clinical Operations and Biometrics leaders on all critical issues and business growth opportunities.

• Represent Alira Health and their region of expertise across key client portfolios. on executive steering committees and at bid defense meetings.

• Working closely with Business Development to support the growth of the region and provide regional based knowledge to achieve success.

• Developing key relationships with customers and where needed participate on customer steering committees.

• Working closely with the functional heads of CRA monitoring and Study start up activities so that global consistency, focus and development are achieved across the regions.

• Develop and maintain positive relationships with our clients

• Drive innovation and continuous improvement in all areas of responsibility

• Recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs

• Other duties as assigned

DESIRED QUALIFICATION & EXPERIENCE

• Minimum of 15 years' Clinical Development, project/program management experience

• Minimum of 10 years' international CRO experience

• Strong knowledge of clinical trial requirements

• Experience of providing client oversight/management

• Proven leadership skills

• Strong organizational management skills

• Clear understanding of best business practices with respect to project management processes and methodologies

• Strong planning, strategizing, managing, monitoring, scheduling, and communication skills

• Excellent written and verbal communication skills to clearly and concisely present information

• Strong interpersonal skills in a fast-paced, deadline oriented, and changing environment

• Ability to exercise sound judgement and make decisions independently

• Excellent self-motivation skills

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