Voice and Data Communications Engineer

Company Description

Ashburn Consulting, a Small Business based in the Washington, DC metropolitan area, specializes in providing network and network security solutions in complex environments to a select set of government and business clients. The company, an established leader in its field, is composed of an elite team of engineers and business consultants, each of whom is recognized —and highly regarded—within the network and security communities.

Job Description

Ashburn Consulting is Teaming up with The Washington Metropolitan Area Transit Authority (WMATA) to advance its digital modernization initiatives by providing robust IT services to support its internal workforce.

Position requires extensive knowledge of the telecommunication industry, network architectures,
engineering and deployment support for Vendor provided transport services and integration into
the WMATA data network, strategic industry analysis, billing audits, and new technology
assessments. This job category will have three levels: entry, mid-level, and Senior. Based on the
interview results, WMATA will determine which category a candidate will be assigned.

Responsibilities:

• Evaluating the existing operations support communications system.
• Evaluating technological alternatives.
• Engineering design and implementation of Offeror communications interfaces.
• Recommending a proposed technology platform and architecture.
• Tier 3 Customer support.
• Specifying and evaluating service provider network options and cost modeling.
• Discovery, design, and engineering of unique service capabilities that address WMATA’s requirement for advance service functionality and cost efficiencies.
• Remediate billing discrepancies and back credit obligations of the Carriers with respect to procured services.
• Track service implementations and delivery options.
• Broker vendor meetings to ensure service compliance and requirements adherence.
• Interface with Service provider sales channels and product management entities to ensure optimal support and service opportunities.
• High-level knowledge of multi-Carrier service architectures, product and service pricing, and back-end operation support systems.
• Developing a project management plan identifying all tasks and resource estimates.
• Developing Voice integration fail-over test plans and results.
• Detailed process flows on data interfaces and application updates.
• Developing a Risk management plan identifying all barriers to a successful deployment of the system and recommendations to WMATA on best approaches to mitigate the risks.
• Detailed voice engineering design documents, including network and data components with interface, designs and configurations and an installation cost estimate associated with ongoing management and maintenance of the system.

Qualifications

• Must have experience designing and implementing IP telephony systems.
• Understanding of network infrastructure and protocols (proprietary, IMS, and IP), and latest LAN/WAN/VoIP protocols (MPLS, BGP, SIP), as well as latest-generation routers, telecommunications switches, telecommunication services, and other ancillary equipment applicable to the planned voice/data telecommunications environment is preferred.
• Exceptional written skills, including the ability to author client communications, expository project documents (e.g., Statements of Work), and strategic analyses.
• Exceptional public speaking and presentation skills.
• Strong client skills with the demonstrated ability to communicate effectively throughout all levels of an organization.
• First-hand experience developing and providing training and customer support for VoIP system Implementations.
• Project management experience in a client service environment.
• Proficiency in formal project management methods, including internal documentation and external Communications.
• Demonstrated ability to accurately project timing and associated costs across a range of project types, scale, and complexity.
• Recent verifiable experience designing, developing, and implementing Communications networks for public transit industry applications.
• Minimum 15 years of voice/data network engineering, business, and architecture.
• Minimum 10 years of project management experience.
• Master's degree in Telecommunications preferred.
• Demonstrated ability to perform the duties mentioned above.
• Demonstrated experience performing billing audits and developing management summary reports of finds and recommendations.

Additional Information

Equal Opportunity Employer/Veterans/Disabled. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status

Ashburn Consulting is an Equal Opportunity Affirmative Action Employer.
In compliance with the American with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request and accommodation in order to apply for a position with Ashburn Consulting, please e-mail [email protected].”