The House of Mercier is excited to announce a fantastic opportunity for a Virtual Sales Representative. This position is fully remote and requires no prior experience, making it perfect for individuals ready to kick-start their career in the sales industry! As a Virtual Sales Representative, you will be responsible for building relationships with customers, guiding them through our exquisite jewelry offerings, and ensuring a delightful shopping experience. If you are passionate about sales and customer service, we'd love to have you join our growing team!
Key Responsibilities
- Initiate and maintain contact with potential customers through virtual communication channels.
- Provide expert knowledge on our jewelry products to assist customers in making informed purchasing decisions.
- Handle customer inquiries, orders, and complaints promptly and professionally.
- Document customer interactions and manage follow-ups effectively.
- Work collaboratively with the sales team to enhance strategies and improve customer satisfaction.
- Participate in training programs to develop your skills and product awareness.
- Achieve personal and team sales goals while fostering a positive customer experience.
Requirements
- No prior sales experience is necessary; a strong desire to learn is crucial.
- Proficient in English; knowledge of additional languages is a plus.
- Excellent communication and interpersonal skills.
- Able to work independently and manage time in a remote setting effectively.
- Basic computer skills and familiarity with online communication tools.
- A friendly, enthusiastic attitude with a commitment to customer satisfaction.
- A genuine interest in luxury jewelry and the retail sector is a plus.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Work From Home
- Free Food & Snacks
- Wellness Resources
- Stock Option Plan
- Great Salary
- Other Perks