Training and Implementation Support Specialist

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Training and Implementation Support Specialist in United States.

This role provides a dynamic opportunity to design, deliver, and optimize learning experiences that enhance employee proficiency and confidence across evolving software products and operational processes. The Training and Implementation Support Specialist will create onboarding programs, upskilling opportunities, and product-focused training that ensures teams are equipped to perform at a high level. Working with a variety of instructional technologies and adult learning methods, this role combines technical expertise with creativity to drive engagement and measurable learning outcomes. The specialist will partner with cross-functional teams, evaluate program effectiveness, and continuously improve training initiatives. Travel is required for onsite events, providing opportunities to collaborate directly with learners and stakeholders. This position has a visible impact on employee development, operational readiness, and overall team success.

• Conduct training needs assessments and develop curricula that support onboarding, upskilling, and product knowledge growth
• Deliver training programs through in-person sessions, e-learning, mobile/tablet, and virtual platforms
• Evaluate participant performance, document feedback, and report results to supervisors
• Develop, update, and maintain training materials, incorporating best practices in adult learning and instructional design
• Support compliance, quality management programs, and internal standards through training initiatives
• Lead, coach, and mentor team members to elevate technical knowledge and training quality
• Travel as required (~25%) to attend summits and onsite training events

• Bachelor’s degree or equivalent combination of education and experience
• Veterinary experience required; practice management or related experience is a plus
• Familiarity with software products, preferably including practice management systems or other industry-specific tools
• Proficiency with computers, Microsoft Teams, Word, PowerPoint, and eLearning authoring tools (e.g., Articulate, Camtasia, Captivate)
• Knowledge of LMS/LCMS technologies and adult learning theory
• Strong communication, facilitation, and collaboration skills for diverse audiences
• Ability to prioritize, plan, and adapt in a fast-paced, dynamic environment
• Professionalism, empathy, and ability to coach and guide learners effectively

• Base salary starting at $60,000 USD with opportunity for annual bonus
• Health, dental, and vision benefits starting on day one
• 5% matching 401(k) plan
• On-the-job training and career advancement opportunities
• Additional benefits including financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, and donation matching
• Flexible, supportive work environment with meaningful learning and development opportunities

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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