Threat Assessment Manager (Remote)

Threat Assessment Manager (Remote)

Capital One’s Global Workplace Services (GWS) team is a dynamic organization where growth matters as much as our ability to provide safe, welcoming spaces and extraordinary experiences. Our commitment extends beyond solutions; it embraces a culture of belonging and care. We value, celebrate and respect each teammate's unique talents, experience, and contributions.

At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple — bring ingenuity, simplicity and humanity to an industry ripe for change. We are seeking a Threat Manager to join our GWS Team. The GWS Threat Management Team (TMT) is responsible for the assessment and management of workplace violence prevention incidents, assessing external and internal threats, and supporting a variety of corporate and retail security threats and concerns. The Threat Management Team has oversight of policy, plans, training, screening, threat assessment and management, incident analysis, summary reporting and continuous review/mitigation of threats and workplace violence issues.  

The Threat Assessment Manager will be responsible for assessing and managing workplace violence (WPV) concerns; direct and indirect threats against associates, assets, and the business which may include harassing and threatening communications, social media posts, and other incidents. 

Position Details: 

• This position will require on-call responsibilities on a rotating basis with other team members

• Perform threat assessments on a wide variety of issues and concerns

• Liaise with law enforcement on criminal incidents

• Collaborate with Legal, Associate Relations, Human Resources, and other partners on WPV issues including coordinating meetings to review critical incidents, assess program effectiveness and address potential threats

• Determine and recommend appropriate mitigation methods that are consistent with industry best practices and regulatory requirements

• Use a variety of open source and social media networking sources and platforms to assess threats

• Stay current on the latest tools to accurately monitor and assess threats

• Effectively share information with appropriate management in a time sensitive manner  

• Consult with stakeholders regarding employee and contractor terminations and personnel actions that may require security assistance

• Maintain proper case management processes and documentation on all threatening incidents

• Prepare internal and external documentation on persons of interest or concern

• Role will require maintaining the confidentiality of customer, associate and business data at all times

• Conduct research and interviews in accordance with all state, federal, and local laws

• Participate as an active member in professional security organizations including the Association of Threat Assessment Professionals

• Possess excellent written and verbal communication and presentation skills

• Possess a high degree of initiative and drive

• Demonstrate an ability to conduct threat assessments and investigations

• Possess a familiarity with retail bank and corporate office security

• Possess a high degree of integrity

• Ability to manage several responsibilities at once with little supervision, including making critical decisions

• Conduct training face to face and remotely in subjects such as Workplace Violence Prevention and Response, Suicide Intervention, Intimate Partner Violence, and general threat assessment process

• Successfully complete ongoing training and certifications in threat assessment and workplace violence subjects

Basic Qualifications: 

• Bachelor's Degree or Military Experience

• At least 3 years of private sector corporate security, law enforcement, military experience or any combination of the three

• At least 5 years in Investigations or Threat Assessments

Preferred qualifications 

• Master's Degree Security Management, Criminal Justice, Psychology, or relevant study area 

• At least 5 years of private sector corporate security or Law Enforcement experience

• At least 7 years in Investigations or Threat Assessments  

• Professional certification in the area of expertise, including Certified Threat Manager (CTM), Certified Protection Professional (CPP) and/or Certified Fraud Examiner (CFE)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.  

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Remote (Regardless of Location): $115,200 - $131,500 for Manager, Security Consultant

 

McLean, VA: $126,700 - $144,600 for Manager, Security Consultant

 

 

 

 

 

 

 

 

 

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).