Technical Solutions Engineer, GTM

Overview

Electric is looking for a Technical Solutions Engineer, GTM to serve as the technical authority within our Revenue organization. This is a customer-facing role built around one goal: helping our Account Executives win. You’ll lead technical discovery, design tailored solutions, run product demonstrations, and drive the validation that accelerates deal cycles, improves win rates, and expands customer accounts.

You’ll translate complex IT environments into clear, compelling solutions from the Electric platform – and serve as the technical resource that prospects trust and AEs rely on throughout the entire sales process. You’ll also contribute internally, developing the training and resources that help our sales team show up to every conversation with technical confidence.

What You'll Do

• Pre-Sales & Technical Execution

  • Partner directly with Account Executives to lead technical discovery, solution design, and product demonstrations tailored to each prospect’s IT environment and business needs.

  • Own technical validation, proof of concept processes, and responses to security and compliance questionnaires.

  • Serve as the primary technical resource during customer-facing engagements – handling objections related to integrations, security posture, implementation, and scalability across complex IT topics including MFA, SSO/SAML, DNS, endpoint security, and cloud infrastructure.

  • Maintain and continuously sharpen competitive positioning and objection handling frameworks for common competitive scenarios involving Rippling, MSPs, internal IT teams, and other IT alternatives – ensuring the sales team can respond with confidence in any enterprise conversation.

  • Support partner-driven deals and co-selling motions with key partners (ADP, TriNet, etc.), serving as the technical resource in joint engagements and helping partners build confidence in Electric’s platform.

  • Partner with Customer Success and Product Support to ensure smooth technical handoffs post-sale, and collaborate with Product and Engineering to relay field feedback and influence roadmap priorities.

• Internal Enablement & Technical Support

  • Develop and deliver training for internal teams on Electric’s platform, product features, and key integrations – ensuring sellers can hold credible technical conversations with prospects.

  • Serve as the primary technical escalation resource for the sales team on third-party technologies we resell and complex IT-related questions.

  • Own the ongoing refinement of demo environments and the technical sales narrative – ensuring our demos reflect the latest product capabilities, speak to key buyer personas, and evolve alongside our competitive landscape.

  • Build and maintain scalable pre-sales assets including demo environments, technical collateral, and competitive positioning materials.

  • Support partner level training programs to enable their success selling Electric’s solutions.

• Strategy & Cross-Functional Alignment

  • Contribute directly to revenue growth by improving technical win rates, shortening sales cycles, and increasing deal size through strategic solution positioning.

  • Surface structured, actionable feedback from deals back to Product and Engineering – documenting recurring product gaps, integration requests, and technical objections that inform roadmap prioritization.

  • Document common deal scenarios, technical objection patterns, and win/loss insights, and share these learnings back with the broader sales team to continuously improve the sales motion.

  • Scope and maintain documentation, workflows, and templates that drive consistency across the revenue organization.

  • Track and report on enablement program outcomes to key business stakeholders.

  • Contribute to product strategy by surfacing insights on prospect needs and technical roadblocks.

What You'll Bring

• 5+ years of experience in Sales Engineering, Solutions Engineering, or IT Consulting – with direct ownership of technical pre-sales motions, ideally in a Managed Service Provider (MSP) environment.

• Deep working knowledge of on-premise and cloud IT infrastructure, including SSO/SAML, MFA, endpoint security, Endpoint Detection & Response, and Backup & Recovery.

• Proven ability to develop and deliver technical training and enablement programs that help sales teams hold credible, confident technical conversations.

• Exceptional communication skills – equally effective presenting to a skeptical IT director and explaining a technical concept to a non-technical buyer.

• Track record of partnering directly with Account Executives to improve technical win rates and move deals forward.

• Experience supporting partner and co-sell motions, including working alongside PEO, payroll, or HR tech partners in joint customer engagements.

• Comfortable creating structure in ambiguous situations, managing multiple priorities across cross-functional stakeholders, and taking a leadership role in both deals and enablement initiatives.

Excited about the opportunity, but worried you don’t meet all the requirements? We recognize that people are less likely to apply to jobs where they don’t meet every single qualification. Imposter syndrome can get in the way of meeting spectacular candidates. We encourage you to apply anyway, and give us both the chance to find out if you’re the right candidate for this or other roles!

Read about working at Electric here and meet our leadership team!

We offer a range of benefits that include:

• Flexible and generous PTO

• Mental Wellness Days

• Volunteer Days

• Medical, Vision, Dental, and Orthadontia Coverage

• 401k

• ESOP (Employee Stock Option Program)

• Kindbody Membership for Family Planning

• Pre-taxed Commuter Benefits

• Generous Parental Leave

• Paid medical, family, and military leave

• Short and Long Term Disability

• Employee Assistance Programs

• Life Insurance funded by Electric

• Training and career growth

• Awesome team building events!

Where?

We are headquartered in NYC and remote locations across 22 states.

See below to see if you are eligible to work within the 22 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin.

Standard Working Hours: local timezone, 9:00AM - 6:00PM

We are an equal opportunity employer.

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users.

We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.

Accommodations

Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: hr@electric.ai.

Commitment to Pay Transparency

Electric, in good faith, believes that the posted salary range is accurate for this role nationally at the time of posting. Electric may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. Details and eligibility will be discussed during the application process.

As an organization, we believe in pay transparency and have chosen to abide by NY state, CO and CA pay transparency laws across all roles, regardless of location of hire, and post salaries for all positions eligible for full time hire on our website.