Technical Course Developer & Lead LMS Administrator

Join the Future of Supply Chain Intelligence — Powered by Agentic AI 

At Resilinc, we’re not just solving supply chain problems — we’re pioneering the intelligent, autonomous systems that will define its future. Our cutting-edge Agentic AI enables global enterprises to predict disruptions, assess impact instantly, and take real-time action — before operations are even touched. Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Supply Chain Risk Management, we are trusted by marquee clients across life sciences, aerospace, high tech, and automotive to protect what matters most — from factory floors to patient care.

But the real power behind Resilinc? Our people. We’re a fully remote, mission-led team making sure life-saving products and critical goods get where they’re needed, fast. We offer the chance to do meaningful work in a collaborative, empowering culture—where you can be an agent of change. Join us to tackle critical global challenges through high-impact work that matters.

Resilinc | Innovation with Purpose. Intelligence with Impact. 

The Technical Course Developer & Lead LMS Administrator is a key role responsible for designing, developing, and maintaining cutting-edge learning experiences for Resilinc customers and employees. This individual will combine deep instructional design expertise with strong technical acumen in AI, data platforms, and learning systems.  You will be both a hands-on course developer and the primary owner of our LMS, ensuring scalability, innovation, and learner engagement. A strong technical orientation is required, with the ability to design courses on advanced topics (LangGraph, Databricks, AI/ML) and leverage emerging tools for AI-driven learning content development. You will also play a visible role in supporting live enablement programs through webinars and workshops. 

What You Will Do

• Design and build highly engaging eLearning, certification programs, instructional videos, and interactive labs on technical topics including  AI/ML use cases 
• Leverage AI tools to accelerate content development, simulations, and adaptive learning experiences 
• Translate complex technical workflows into clear, learner-friendly materials 

• Serve as the lead administrator for the LMS, managing users, course catalogs, reporting, integrations, and governance 
• Optimize the LMS for scalability, analytics, and continuous improvement of the learner experience 
• Partner LMS  vendors on system enhancements and troubleshooting 

• Coordinate and execute webinars, virtual training events, and live workshops to support customer and internal enablement programs 
• Collaborate with SMEsand facilitators to design agendas, prep materials, and manage logistics 
• Provide technical production support (recording, breakout rooms, Q&A moderation, follow-up communications) 

• Conduct learning needs assessments and requirements gathering with internal stakeholders and customers 
• Define learning objectives and success metrics aligned with product adoption and organizational goals 
• Apply instructional design best practices to ensure accessibility, inclusivity, and measurable impact 
• Partner closely with SMEs, product managers, data scientists, and engineers to extract technical knowledge and co-create accurate, impactful training 
• Facilitate SME content reviews, and iterative design cycles 
• Act as a trusted advisor on training approaches for technical enablement. 

• Maintain high standards of usability and compliance (SCORM/xAPI) 
• Continuously evaluate, update, and improve courses to ensure technical accuracy and learner engagement 
• Stay current with emerging trends in AI-driven learning and edtech innovation 

• Bachelor’s degree in Instructional Design, Educational Technology, Computer Science, or related field (Master’s preferred) 
• 3+ years experience in instructional design, course development, and LMS administration 
• Hands-on experience building courseware on LangGraph, Databricks, or AI-related platforms 
• Proficiency with authoring and media tools: Articulate Storyline, Rise, and Camtasia 
• Strong LMS administration skills (user management, reporting, integrations, SCORM/xAPI compliance) 
• Familiarity with programming concepts (Python, SQL, or JavaScript) and ability to create technical training labs/simulations 
• Experience with AI-assisted course design tools and generative AI for learning content 
• Experience supporting live training events (webinars, workshops, virtual instructor-led sessions) 
• Strong project management, collaboration, and stakeholder engagement skills 
• Excellent written and verbal communication, with the ability to explain complex technical concepts in clear terms 

• Experience designing training for SaaS platforms, data science, or AI-powered applications 
• Experience in Agile/iterative course development 

• Build the future of learning in AI — You’ll create engaging, hands-on courses on cutting-edge tech like LangGraph, Databricks, and AI/ML—turning complex topics into crystal-clear, interactive experiences.
• Own the LMS like a boss — Be the go-to expert for all things LMS: scale systems, optimize user experience, and drive innovation with SCORM/xAPI and AI-powered learning tools.
• Work where tech meets teaching — Collaborate daily with data scientists, engineers, and product leaders to co-create impactful, highly technical training that actually sticks.

What's in it for you?

At Resilinc, we’re fully remote, with plenty of opportunities to connect in person. We provide a culture where ownership, purpose, technical growth and a voice in shaping impactful technology are at our core. Oh, and the perks? Full-stack benefits for health, wealth and wellbeing to keep you thriving. Hit up your talent acquisition contact for a location-specific FAQ.

Curious to know more about us? Dive in at www.resilinc.ai

If you are a person with a disability needing assistance with the application process please contact HR@resilinc.com.