Team Engagement & Communications Lead, Office of the COO

At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! 🚀

ClickUp is the only all-in-one productivity platform that adapts to the way people want to work. Forget juggling multiple tools, AI or otherwise—our AI-based platform has everything you need, from AI-based project management, document collaboration to chat, clips, whiteboards, and AI agents to supercharge all of your work. We’re all about making your work life simpler and more productive.

ClickUp has been recognized on Forbes Cloud 100 and Fast Company's Most Innovative Companies. We are consistently ranked among G2's top products, most recently #1 for our AI Agent product.

We are a global remote team with an HQ in San Diego, CA.

The Role:

This role sits at the intersection of operations, communications, and leadership enablement.

You will architect the systems, processes, and operational rhythms that drive clarity and execution across a fast-moving organization.

You will play a critical role in ensuring we remain a high-performance, high-engagement culture where people feel connected to the vision.

You will drive team and executive communications and shape how our leaders show up internally and externally.

This is a role for someone who thrives on operational rigor, crisp communication, and making complex organizations run seamlessly.

Key Responsibilities:

• Operational Cadence & Systems: Design and maintain systems that make the company run-- playbooks, SOPs, workflows, and checklists. Translate strategy into roadmaps, automate routine work, build lightweight agents, and create scalable tools that improve speed and consistency.

• Executive & Organizational Communications: Own and create interval and external narratives that connect strategy, performance, and culture. Support executive though leadership.

• Culture & Engagement: Design scalable programs tied to high performance teams - celebrations, recognition, and rituals that fuel a positive, high-energy environment and reinforce excellence. Partner across teams to ensure employees are engaged and able to do their best work.

What You Bring:

• You think operationally—you know how to design repeatable processes, establish clear cadences, and create order in complexity.

• You’re an exceptional, crisp communicator—equally comfortable writing a CEO-level memo, energizing a Slack post, or preparing content for external audiences.

• You have strong business instincts—you are able to understand the business and the “why” behind the message.

• You are proactive and thrive in fast-paced environments.

• You know how to reinforce high standards and push for a culture of excellence.

• You bring contagious energy and positivity; people naturally feel engaged and motivated around you.

Why ClickUp?

• AI-first organization with a focus on innovation.

• Opportunity to work on high-impact projects with talented, driven colleagues.

• Pre-IPO fast growth company of significant scale.

Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!

At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.

Equal Opportunity Employer

ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Privacy Notice

ClickUp collects and processes personal data in accordance with applicable data protection laws.

• If you are a European Job Applicant, see our privacy policy for further details.

• If you are a Philippine Job Applicant, see our privacy policy and our Philippine Data Privacy Notice for further details.

Visa Sponsorship

Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.

Fraud Alert

ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.