Swat Technician

The Swat Technician will be the tip of the spear, kicking off new construction jobs with contractors, supervising WiFi and network hardware installations, conducting pre-deployment site surveys, activating networks, and providing emergency field support when needed. You will collaborate with Construction Managers, Engineering, and third-party vendors to ensure successful installations from start to finish.

This is a dynamic role ideal for a technician with a broad skill set in structured cabling, wireless networking, troubleshooting, and contractor supervision.

RESPONSIBILITIES/ESSENTIAL FUNCTIONS:

1. Site Surveys & Pre-Construction Assessments

·       Perform site walks to evaluate existing conditions and infrastructure readiness.

·       Document findings and share with engineering and project management teams.

·       Recommend installation strategies and highlight any field-level risks or obstacles.

1. Installation Oversight & Technical Support

·       Oversee on-site structured cabling, fiber, WiFi, and network hardware installations.

·       Conduct quality control checks and provide in-field troubleshooting.

·       Serve as Aerwave’s on-site technical lead, bridging the gap between contractors, engineering, and PMs.

1. Network Activation & Testing

·       Coordinate with engineering for final network activation and testing.

·       Validate successful device connectivity, signal coverage, and backhaul performance.

·       Identify and escalate issues requiring deeper technical investigation.

1. Emergency Support & Escalations

·       Respond to emergency field service requests and outages.

·       Diagnose and repair network hardware or low-voltage infrastructure issues.

·       Communicate findings and resolution paths to internal stakeholders.

1. Documentation & Reporting

·       Submit detailed daily field reports, including photos, test results, and project status updates.

·       Maintain and track inventory of hardware deployed or delivered on-site.

·       Assist in punch-list creation and closeout documentation.

1. Teamwork & Safety

·       Communicate effectively with customers, team members, and supervisors.

·       Must maintain a positive attitude and show adaptability to change.

·       Adhere to safety procedures and regulations.

REQUIRED QUALIFICATIONS:

Education/Experience:

• High School Diploma or General Education Degree (GED).
• 4+ years of hands-on experience in low voltage, cabling, or wireless network deployments.
• Strong knowledge of structured cabling (Cat6, fiber), WiFi access point installation, and PtP/PtMP wireless equipment.
• Experience conducting site surveys and interpreting construction drawings.
• Ability to work independently on active construction sites and occupied buildings.
• Willingness and ability to travel up to 80% nationwide.
• Valid driver's license and clean driving record.
• Basic knowledge of RF and wireless signal propagation principles.
• Familiarity with testing tools: cable certifiers, OTDRs, light meters, RF scanners.
• Proficiency in the use of a computer, and software applications including Microsoft Office.

Knowledge, Skills, and Abilities:

• Highly organized and attentive to detail, with the ability to work on multiple tasks/projects simultaneously (multi-task).
• Effective interpersonal skills with the ability to work with personnel at all levels, both within and outside the company.
• Easily takes initiative and works independently.
• Maturity, professionalism, and good work ethic.

Physical Demands / Work Environment:

• Ability to lift and carry up to 50 pounds, climb ladders and work at heights up to 50 feet, and work in confined spaces or outdoor environments.
• Ability to work in hot, cold, and/or noisy environments.

Benefits:

• Join a dynamic, fast-growing company where you will have the opportunity to make an immediate, high-level impact to Aerwave’s growth and success.
• Clear line of sight for career advancement and significant accomplishments.
• Base salary that is externally competitive and bonuses and ad-hoc recognition awards, that are based on efforts and tied to performance.
• We work hard at Aerwave, and you will too. But that means we need time off to rest and recharge. All executive team members receive unlimited paid time off.
• Additionally, you receive 15 paid Company holidays.
• High-quality health care coverage through Aetna Base Plan. Aerwave covers 100% of the premium for the base plan and up to 75% of the premium of any higher-tier insurance plan.
• 401(k) matching 100% up to 4% of base salary.