Student Accounts Coordinator

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Student Accounts Coordinator based in the United States.

This role plays a key part in supporting students through their financial journey in higher education, ensuring they understand their tuition obligations and available repayment options.
It combines student-facing advisory work with financial administration, helping learners navigate billing, loans, and reimbursement programs with clarity and confidence.
The position is highly service-oriented, requiring frequent one-on-one interactions, workshops, and proactive outreach to support informed financial decision-making.
It also involves managing tuition accounts, verifying ledger accuracy, and coordinating with multiple internal and external stakeholders to ensure proper billing processes.
A strong emphasis is placed on financial literacy education, debt management guidance, and supporting students as they transition toward graduation.
The environment is fast-paced and detail-driven, requiring accuracy, empathy, and strong organizational skills.
This is a meaningful role for someone who enjoys helping students succeed both academically and financially.

Accountabilities:

Provide one-on-one financial counseling sessions to students, supporting informed borrowing, debt management, and repayment planning.
Deliver financial literacy workshops and educational sessions to improve student understanding of budgeting, loans, and financial planning.
Manage and monitor student tuition accounts, ensuring accurate billing and coordination with internal billing services.
Review and verify ledger balances for graduating students and support the development of appropriate post-graduation payment plans.
Oversee billing and processing for tuition reimbursement programs, including employer-sponsored assistance and workforce funding programs.
Conduct exit counseling for graduating students, including guidance on loan repayment, account resolution, and financial transitions.
Proactively communicate account balances and payment obligations through phone, email, text, and in-person outreach.
Escalate delinquent accounts as needed and collaborate with relevant teams to resolve outstanding balances efficiently.

Requirements:

Bachelor’s degree preferred or equivalent combination of education and relevant experience.
2–3 years of experience in student services, financial counseling, billing, accounting support, or related administrative roles.
Strong communication skills, both written and verbal, with the ability to explain financial concepts clearly.
Proficiency in Microsoft Office Suite; experience with student information systems such as CampusVue is a plus.
Strong organizational and analytical skills with attention to detail in financial data management.
Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
Strong interpersonal skills with a student-focused, customer service-oriented approach.
Ability to work independently while also collaborating effectively within a team environment.

Benefits:

Comprehensive benefits package designed to support health, wellbeing, and work-life balance.
Opportunities to contribute to student success in a meaningful, education-focused environment.
Exposure to financial counseling, student services, and higher education administration.
Professional development opportunities and experience in financial operations within education.
Supportive and collaborative remote work environment within the United States.
Access to tools and systems that support efficient student account management.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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