A Strategic Advisor on Zillow’s Agent Software and Advertising team is responsible for the revenue growth and retention of a dedicated book of business with our top customer segment. They will focus on detailed exploration, industry knowledge, and data analytics to develop and maintain customer relationships. They will provide customized consultative solutions that align with customers' business goals. Strategic Advisors take a comprehensive approach to each customer interaction. They build detailed account plans and use sophisticated sales methodologies (MEDDPICC / BANT) to drive revenue and customer happiness. They offer a range of products. They have experience leading large, sophisticated accounts with multiple stakeholders across various product lines. Success in this role requires strong consultative sales and analytical skills, a focus on customer success, and the ability to thrive in a dynamic and team-focused environment.
 Identify and engage decision makers, build strategic customer relationships and drive multi-product revenue growth in your dedicated BoB.
Through recurring Strategic Business Revenues and pre-call planning, understand your customer’s difficulties and get ahead of it prior to it becoming a risk to the business.
Build detailed Account Plans analyzing all parts of a customers’ business to lay out a monthly, quarterly and annual growth and revenue plan for each account. Understand how to map the whitespace in each account, and drive the sale of additional products while preserving existing revenue from current product usage.
 Understand how to leverage and source detailed customer success reporting and present sophisticated analysis and recommendations, customized to the customers’ specific real estate business needs.
Consistently maintain up-to-date sales tools, including CRM and APs, with accurate activity information to optimally run their book and identify areas leadership can help.
 Clearly communicate sophisticated ideas to diverse audiences and articulate internal requests optimally.
Being an industry authority with a deep understanding of our products/services to effectively communicate complex solutions and compelling value propositions to benefit our customers.
Proficient in our competitive landscape and market influences that can impact business decisions and can have trusted advisor level discussions with Customers.
Have experience successfully achieving a higher quota from fewer accounts, understanding each account’s larger business needs, challenges, and opportunities
Experience working with multiple stakeholders on complex sales across multiple products
Experience working diverse customer base within a book of business including SMB, MM and Strategic Accounts.
Minimum six years experience in a full cycle, B2B, sales role, preferably in a complex industry with changing regulatory dynamics or selling a complex product
Strong analytical skills and ability to own bottoms up forecasting
Exceptional business insight, communication and negotiation skills
Deep understanding of sales processes and methodologies, MEDPICC and Challenger as examples
25% in-market travel
Validated ability to win, scale and lead large teams spending >$10k in MBP spend
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.
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