Strategic Accounts Sales Director

At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.

Department Focus:

The Strategic Accounts team at Deliverect drives growth with our largest enterprise customers. We go beyond transactions by building consultative partnerships that simplify digital order management at scale, enable operational excellence, and open new growth opportunities. Through these relationships, we position Deliverect as a trusted partner to the industry’s most influential restaurant groups.

Your Impact:

As the Sales Director, Strategic Accounts, you will have a significant impact on Deliverect's expansion in the U.S. within the Strategic Accounts team, which oversees our largest accounts. This is a critical role responsible for fueling revenue growth and market expansion, as well as driving partner acquisition within the QSR industry. This role is for a self-starter excited by the challenge of entering a new market and is driven to make Deliverect the winning player in the US in the next 18-24 months. You will be instrumental in positioning Deliverect as a frontrunner in SaaS technology for this segment.

*This is a full-time, hybrid role with a flexible work schedule.

• Fuel Business Growth: Take the lead in identifying, qualifying, and closing complex sales opportunities within strategic accounts. You will develop and execute effective sales strategies to penetrate new accounts, with a focus on greenfield opportunities and building new doors within the top 50 QSR brands. 
• Cultivate Relationships & Manage Accounts: Manage a portfolio of strategic accounts, ensuring customer satisfaction and retention. You will build and maintain strong relationships with key stakeholders, acting as a trusted advisor and tailoring solutions to meet their needs.
• Travel and Network: Proactively identify opportunities to meet with clients and prospects face-to-face. This will involve significant travel (up to 20%) to client meetings, trade fairs, and exhibitions, sometimes on short notice.
• Forecast and Report: Accurately forecast sales and pipeline activity for your portfolio. You will prepare regular sales reports, presentations, and analyze sales data to identify trends and opportunities that will help shape the go-to-market strategy.
• Product Expertise: Quickly learn the products and become comfortable pitching and demonstrating them autonomously to clients. You will identify opportunities to meet face-to-face, as well as identify exhibitions to attend to generate new leads.

• A Proven Network and Experience: A minimum of 7-10 years of proven commercial sales experience, with a track record of success working with the largest U.S. QSR brands. You must have a dense, existing network within numerous leading QSR brands, and be comfortable closing large, complex deals with big targets.
• Hunger for New Business: A relentless drive to prospect and initiate new conversations, with a strong desire to overachieve on targets. You are excited by the challenge of starting from a limited existing footprint and building a pipeline from the ground up.
• Consultative Selling Skills: Experience selling software and a consultative sales approach with the ability to identify customer pain points and provide strategic insights and recommendations.
• Resilience and Adaptability: A resilient and hard-working attitude, with the ability to navigate ambiguity and operate effectively in a fast-paced environment. You are a problem-solver who is coachable and manages time efficiently.
• Strong Communication: Excellent communication skills, both written and verbal, to articulate complex solutions, negotiate with stakeholders, and present to clients.
• Willingness to Travel: Comfort with frequent travel, including at short notice, to attend meetings and industry events.
• Nice to Have: Experience with CRM platforms (e.g., Hubspot) and ticketing systems (e.g., Zendesk). Experience in or strong understanding of the hospitality, food tech, or POS systems landscape.

Join Our Innovative Journey:

At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.

What You'll Gain by Joining Us:

Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.

Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.

Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.

Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.

Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.

Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.

Our Commitment to Inclusion:

We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.

Important Information:

1. Fluency in English is required, with strong written and verbal communication skills being essential.

2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.

3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.

If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.

Ready to shape the future of commerce with us? Explore our opportunities and apply today!