Strategic Account Manager

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  • Company excel
  • Employment Full-time
  • Location 🇺🇸 United States nationwide
  • Submitted Posted 2 days ago - Updated 1 hour ago

About the role

Are you a relationship-driven, analytically sharp, and someone who thrives on owning outcomes? You’ll lead a portfolio of existing B2B accounts - partners who trust us with substantial advertising budgets - and turn performance insights into growth. Your north star is simple: create genuine value, deepen trust, and expand revenue.


This role is about complete ownership - our partner’s success becomes your success, their challenges become yours to solve. You build relationships through authentic expertise and reliable performance, not surface-level interactions. Master that, and the business growth happens naturally because you’re creating genuine value and going beyond just ‘maintaining accounts’.​​​​​​​​​​​​​​​​


Key responsibilities

Account Management & Growth

  • Manage 15–20 enterprise accounts (typical monthly budgets $50K - $500K+).
  • Work with a Medicare-focused team and partner with Fortune 500 companies on marketing needs.
  • Develop account strategies informed by performance metrics and market trends.
  • Structure pricing proposals that align value, results, and partner objectives.
  • Maintain accurate records and pipeline in Salesforce.


Performance Analysis & Optimization

  • Analyze performance across accounts to surface trends and high-leverage optimization opportunities.
  • Collaborate with internal teams to implement advanced campaign strategies.
  • Troubleshoot performance issues and coordinate solutions with technical teams.
  • Document successful approaches and share insights across the organization.


Client Communication

  • Serve as the primary point of contact for assigned accounts.
  • Translate data into clear, actionable recommendations and narratives.
  • Handle escalations and complex situations with professionalism and poise.
  • Build relationships with stakeholders across organizational levels.

Qualifications

  • Strong analytical and problem-solving skills; fluent with performance metrics and KPIs.
  • Excellent written and verbal communication; clear, concise, and persuasive.
  • Self-directed with a high sense of ownership and accountability.
  • Comfortable learning new platforms and tools quickly.
  • Proactive, organized, and consistently focused on measurable outcomes.
  • Nice-to-Have:
    • 1–3 years in B2B account management, SaaS, or digital marketing.
    • Experience with Google Ads or similar platforms.
    • Experience with CRM systems (Salesforce preferred).
    • Proven track record of managing and growing existing accounts.

Reporting relationships

Reports to: Sr. Director of Medicare

Direct reports: None

Compensation mix

  • Fixed base salary
  • Performance bonus
  • Transactional bonus
  • $1,000 Learning Allowance
  • Company-sponsored benefits

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short term disability insurance
  • Long term disability insurance
  • 401(k) plan
  • Flexible schedule
  • Paid time off
  • Parental leave

Perks

  • Holidays, vacation, and personal paid time-off
  • Work-life flexible while committed to growth
  • The entire company is remote/work from home
  • Company provided computer hardware/software
  • Unlimited growth and development opportunities

Next steps

If you are interested in this opportunity, want to grow with a company that is invested in you and the future, apply now to be considered for this position! It is highly recommended you read our culture memo at https://excelimpact.com/culture before applying to ensure you could be a good cultural fit.

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