Strategic Account Executive (Health AI & Data Science)

Company Description

John Snow Labs is an award-winning AI and NLP company, accelerating progress in data science by providing state-of-the-art software, data, and models. Founded in 2015, it helps healthcare and life science companies build, deploy, and operate AI products and services. John Snow Labs is the winner of the 2018 AI Solution Provider of the Year Award, the 2019 AI Platform of the Year Award, the 2019 International Data Science Foundation Technology award, and the 2020 AI Excellence Award.

John Snow Labs is the developer of Spark NLP - the world’s most widely used NLP library in the enterprise - and is the world’s leading provider of state-of-the-art clinical NLP software, powering some of the world’s largest healthcare & pharma companies. John Snow Labs is a global team of specialists, of which 33% hold a Ph.D. or M.D. and 75% hold at least a Master’s degree in disciplines covering data science, medicine, software engineering, pharmacy, DevOps and SecOps.

Job Description

John Snow Labs is seeking a high-caliber Technical Account Executive to drive the adoption of our healthcare-specific AI and NLP software. This is not a "scripted" sales role. You will be selling medical language models, Python libraries for clinical data, and regulatory-grade de-identification tools to some of the most sophisticated technical teams in the world.

We need a rare hybrid: someone with the technical depth of a Data Scientist and the commercial acumen of a seasoned Enterprise Seller. You must be comfortable discussing LLM benchmarks and PHI de-identification logic in one meeting, and navigating a complex, 9-month Master Service Agreement (MSA) negotiation in the next.

Qualifications

Who You Are

• The Technical Practitioner: You have a formal background in Bioinformatics, Data Science, or Healthcare Data Engineering. You can "talk shop" about Python libraries and model benchmarks without needing a sales engineer to hold your hand.
• The Corporate Closer: You have moved past the academic phase. You understand that a technical "win" is only 20% of the job; you know how to drive the remaining 80% through Legal, Compliance, and Procurement over a 3-9 month cycle.
• The Strategist: You are not a "volume" caller; you are a researcher. You know how to identify the right stakeholders within a complex Pharma or Payer organization and build a multi-threaded consensus to close a deal.
• The Professional: You are self-disciplined and thrive in a globally distributed, remote environment. You represent the company with high intellectual honesty and technical accuracy.

Key Responsibilities

• Full-Cycle Ownership: Manage the entire sales process from initial technical discovery and "talking shop" with Data Science leads to final contract execution.
• Technical Discovery: Conduct deep-dive discovery calls to understand the customer’s specific data challenges (e.g., patient registries, clinical trial optimization, or de-identification).
• Strategic Territory Planning: Build and execute a plan for your assigned territory to exceed quarterly and annual booking targets for subscriptions and services.
• Stakeholder Management: Orchestrate relationships across the organization, ensuring the technical "champions" stay engaged while the "economic buyers" see the ROI.
• CRM Discipline: Maintain meticulous records and accurate forecasts within our CRM to ensure transparency across our distributed team.

Required Skills & Experience

• 10+ years of professional experience in software/technology sales or machine learning/AI.
• Proven track record in B2B Enterprise Sales: You must demonstrate experience managing long sales cycles in complex, high-compliance environments.
• Subject Matter Expertise: Direct experience in the Healthcare or Life Sciences industry is mandatory.
• Technical Education: A Masters or Ph.D. in a related field (Bioinformatics, Computer Science, Health Informatics).
• Communication: Exceptional ability to translate complex AI capabilities into business value, both in writing and in live presentations.
• Adaptability: Experience working in or with globally distributed teams.

Additional Information

What John Snow Labs offers:

• Sell the world’s most widely used language models rigorously tuned for healthcare.
• Daily collaboration with world-class medical innovators and multi-disciplinary teams.
• A fully remote, long-term 1099 contract with a high degree of autonomy.