<div class="content-intro"><p><strong>About Keyfactor </strong></p><p>Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!</p></div><p><strong><span data-contrast="auto">Title: </span></strong><span data-contrast="auto">Strategic Account Executive, East (formal title is Strategic Account Director)</span></p><p><strong><span data-contrast="auto">Location: </span></strong><span data-contrast="auto">United States; Remote, East</span></p><p><span data-contrast="auto"><strong>Experience:</strong> Senior Level</span></p><p><span data-contrast="auto"><strong>Function: </strong>Sales</span></p><p><span data-contrast="auto"><strong>Industry:</strong> Computer and Network Security</span></p><p><strong><span data-contrast="auto">About Keyfactor</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{"ObjectId":"45cbeaf5-2f82-4b59-a0a4-fc585eb9f0f1|244","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Arial",469777842,"Arial",469777843,"Arial",469777844,"Arial",201341986,"1",469769226,"Arial",268442635,"22",469775450,"normaltextrun",201340122,"1",134233614,"true",469778129,"normaltextrun",335572020,"1",469778324,"Default Paragraph Font"]}">We build teams that continually strive to get better than the day before. As part of a rapidly growing organization, you will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and </span><span data-ccp-charstyle="normaltextrun">new ideas</span><span data-ccp-charstyle="normaltextrun"> while also having leaders who lead with authenticity and transparency. Our talent and our culture are a key differentiator for us, and we take </span><span data-ccp-charstyle="normaltextrun">great pride</span><span data-ccp-charstyle="normaltextrun"> and care in hiring and </span><span data-ccp-charstyle="normaltextrun">retaining</span><span data-ccp-charstyle="normaltextrun"> some of the best in the industry.</span><span data-ccp-charstyle="eop" data-ccp-charstyle-defn="{"ObjectId":"45cbeaf5-2f82-4b59-a0a4-fc585eb9f0f1|245","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Arial",469777842,"Arial",469777843,"Arial",469777844,"Arial",201341986,"1",469769226,"Arial",268442635,"22",469775450,"eop",201340122,"1",134233614,"true",469778129,"eop",335572020,"1",469778324,"Default Paragraph Font"]}"> </span></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p><strong><span data-contrast="auto">Job Summary</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{"ObjectId":"45cbeaf5-2f82-4b59-a0a4-fc585eb9f0f1|244","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Arial",469777842,"Arial",469777843,"Arial",469777844,"Arial",201341986,"1",469769226,"Arial",268442635,"22",469775450,"normaltextrun",201340122,"1",134233614,"true",469778129,"normaltextrun",335572020,"1",469778324,"Default Paragraph Font"]}">The </span><span data-ccp-charstyle="normaltextrun">Strategic</span><span data-ccp-charstyle="normaltextrun"> Account Director</span> <span data-ccp-charstyle="normaltextrun">is responsible for</span><span data-ccp-charstyle="normaltextrun"> driving revenue growth through expansion deals within the </span><span data-ccp-charstyle="normaltextrun">most strategic customer accounts</span><span data-ccp-charstyle="normaltextrun">. This role focuses on </span><span data-ccp-charstyle="normaltextrun">identifying</span> <span data-ccp-charstyle="normaltextrun">and closing </span><span data-ccp-charstyle="normaltextrun">upsell and cross-sell opportunities, deepening customer relationships, and collaborating with internal teams to deliver tailored solutions that meet </span><span data-ccp-charstyle="normaltextrun">c</span><span data-ccp-charstyle="normaltextrun">ustomer </span><span data-ccp-charstyle="normaltextrun">needs. Success in this position is measured by the ability to </span><span data-ccp-charstyle="normaltextrun">grow and </span><span data-ccp-charstyle="normaltextrun">retain</span><span data-ccp-charstyle="normaltextrun"> strategic customers</span> <span data-ccp-charstyle="normaltextrun">to increase</span> <span data-ccp-charstyle="normaltextrun">customer lifetime value.</span></span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><p><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"><strong>Applicants must hold US citizen or US permanent resident status.</strong> </span></p><p><strong><span data-contrast="auto">Job Responsibilities</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><ul><li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Proactively identify upsell and cross-sell opportunities by deeply understanding customer needs and aligning them with additional products or services.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Maintain strong, ongoing relationships with key stakeholders within existing accounts to foster trust and ensure long-term retention.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Maintain a deep understanding of the customer account - including strategic initiatives, organizational structure, decision and budgeting processes. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Create strategic account plans to drive revenue growth within assigned accounts, outlining goals for expansion and renewal opportunities. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Work closely with product, marketing, and customer success teams to develop customized solutions and ensure seamless execution of expansion deals.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Monitor account performance and expansion pipeline, providing regular reports on sales forecasts, revenue targets, and account health metrics.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Lead contract negotiations for upsell and cross-sell deals, ensuring favorable terms while meeting both customer needs and company objectives.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">Act as a point of escalation for any issues, ensuring swift resolution to maintain customer satisfaction and minimize potential churn risks.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="auto">Act as an expert on Keyfactor’s products and packaging, ensuring customers are licensed for appropriate entitlements that align with their strategic objectives. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul><p><span data-contrast="auto">Keep abreast of industry trends, competitor activities, and market changes to offer informed recommendations and maintain a competitive edge within accounts.</span><span data-ccp-props="{"201341983":0,"335559685":720,"335559739":0,"335559740":240,"335559991":360}"> </span></p><p><strong><span data-contrast="auto">Minimum Qualifications, Education, and Skills</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><ul><li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-contrast="none">10+ years </span><span data-contrast="none">in an enterprise focused revenue generating role.</span><span data-contrast="none"> </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}">Ideal candidate holds experience/knowledge in banking and insurance industry </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="46" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Bachelor’s degree in business administration, technology, or equivalent experience.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="46" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Comprehensive understanding of the IT Security landscape and emerging trends.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="46" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Expertise in risk management and security compliance frameworks.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="46" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">Knowledge of advanced technologies and their implications for the IT Security sector.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="46" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="none">Exceptional ability to develop and execute high-level strategic plans that drive growth.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul><ul><li data-leveltext="" data-font="Symbol" data-listid="46" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="none">Expertise in the IT Security industry with an emphasis on market trends and dynamics.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li><li data-leveltext="" data-font="Symbol" data-listid="46" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="none">Strong indirect leadership skills to inspire and guide teams.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul><p><strong><span data-contrast="auto">Travel Requirements</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p><ul><li data-leveltext="" data-font="Symbol" data-listid="33" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Up to 40% travel required. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li></ul><p> </p><div class="content-conclusion"><p><strong>Compensation </strong></p><p>Salary will be commensurate with experience. </p><p><strong>Culture, Career Opportunities and Benefits </strong></p><p>We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas. </p><p>Here are just some of the initiatives that make our culture special: </p><ul><li>Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.</li><li>Comprehensive benefit coverage globally.</li><li>Generous paid parental leave globally.</li><li>Competitive time off globally.</li><li>Dedicated employee-focused ambassadors via Key Contributors & Culture Committees. </li><li>DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology. </li><li>The Keyfactor Alliance Program to support DEIB efforts. </li><li>Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays. </li><li>Global Volunteer Day, company non-profit matching, and 3 volunteer days off.</li><li>Monthly Talent development and Cross Functional meetings to support professional development. </li><li>Regular All Hands meetings – followed by group gatherings. </li></ul><p><strong>Our Core Values </strong></p><p>Our core values are extremely important to how we run our business and what we look for in every team member: </p><p><strong>Trust</strong><strong> is paramount.</strong> </p><p><em>We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business. </em></p><p><strong>Customers</strong><strong> are core.</strong> </p><p><em>We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own. </em></p><p><strong>Innovation</strong><strong> never stops, it only accelerates.</strong> </p><p><em>The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve. </em></p><p><strong>We deliver with </strong><strong>agility</strong><strong>. </strong> </p><p><em>We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals. </em> </p><p><strong>United by </strong><strong>respect</strong><strong>. </strong> </p><p><em>Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities. </em></p><p><strong>Teams</strong><strong> make “it” happen.</strong> </p><p><em>Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one. </em></p><p><strong>Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.</strong> </p><p><strong>REASONABLE ACCOMMODATION: </strong>Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time. </p><p><strong><a href="https://www.keyfactor.com/privacy-policy/">Keyfactor Privacy Notice</a></strong></p></div>