Staff Technical Program Manager, Enterprise Transformation

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  • Company PatientPoint
  • Employment Full-time
  • Location 🇺🇸 United States nationwide
  • Submitted Posted 1 week ago - Updated 9 hours ago
<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif;">Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we <strong>innovate</strong> to positively <strong>impact </strong>patient behaviors. Our purpose-driven approach offers <strong>an inspirational career</strong> opportunity where you can contribute to improving health outcomes for millions of patients nationwide.</span></p><p><img style="display: block; margin-left: auto; margin-right: auto; max-width: 100%;" src="https://cdn.builtin.com/cdn-cgi/image/f=auto,fit=cover,w=2580,h=480,q=80/sites/www.builtin.com/files/2026-01/Greenhouse%20Cover%20Image.png" alt="" width="699"></p></div><p><span style="font-family: helvetica, arial, sans-serif;"><strong>Location:</strong> Remote</span></p><p><span style="font-family: helvetica, arial, sans-serif;"><strong>Travel Required:&nbsp;</strong>Less than 15%</span></p><p><span style="font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="none">Job Summary</span></strong><span data-ccp-props="{&quot;134245418&quot;:true,&quot;335559738&quot;:320,&quot;335559739&quot;:120,&quot;335572079&quot;:6,&quot;335572080&quot;:4,&quot;335572081&quot;:15591907,&quot;469789806&quot;:&quot;single&quot;}">&nbsp;</span></span></p><p><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">As a Staff Technical Program Manager, Enterprise Transformation, you will lead complex, cross-functional programs that span Product, Engineering, Data, Security, Operations and business teams.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:300}">&nbsp;</span></span></p><p><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">You will initially focus on two strategic areas: the implementation and adoption of PatientPoint’s Customer Data Platform and the advancement of AI initiatives across Product and Technology.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:300}">&nbsp;</span></span></p><p><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">This is a senior individual contributor role for someone who can bring structure to ambiguity, connect work across functions, and drive complex programs from strategy through execution and adoption. You will create clear visibility into priorities, dependencies, risks, decisions and outcomes while helping teams move from emerging ideas and initiatives into scalable, repeatable execution.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:300}">&nbsp;</span></span></p><p><span style="font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="none">What You’ll Do</span></strong><span data-ccp-props="{&quot;134245418&quot;:true,&quot;335559738&quot;:320,&quot;335559739&quot;:120,&quot;335572079&quot;:6,&quot;335572080&quot;:4,&quot;335572081&quot;:15591907,&quot;469789806&quot;:&quot;single&quot;}">&nbsp;</span></span></p><p><span style="font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="none">Enterprise Program Leadership</span></strong><span data-ccp-props="{&quot;134245418&quot;:true,&quot;335559738&quot;:200,&quot;335559739&quot;:80}">&nbsp;</span></span></p><ul><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Lead complex, cross-functional transformation programs spanning Product, Engineering, Data, Security, Operations and external partners.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Build integrated plans across priorities, milestones, dependencies, risks, decisions and readiness.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Establish clear operating cadences and executive visibility for complex programs.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Anticipate risks and dependencies and drive resolution before they materially impact outcomes.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Bring the right leaders together to resolve cross-functional issues and drive timely decisions.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Translate strategic priorities into executable plans with clear ownership and measurable outcomes.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Step into ambiguous or high-priority initiatives where additional structure and program leadership are needed.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Help shape and drive strategic AI initiatives across Product and Technology and structure to pilots and cross-functional initiative.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li></ul><p><span style="font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="none">Customer Data Platform</span></strong><span data-ccp-props="{&quot;134245418&quot;:true,&quot;335559738&quot;:200,&quot;335559739&quot;:80}">&nbsp;</span></span></p><ul><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Lead end-to-end program execution for the Customer Data Platform across Data, Product, Engineering, Ad Tech, Security, Privacy and business teams.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Coordinate platform implementation, integrations, dependencies, readiness and adoption.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Ensure CDP initiatives have clear ownership, milestones, success measures and decision paths.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Connect technical delivery to business use cases and adoption.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Create visibility into program health, risks, dependencies and outcomes for senior leaders.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Engineering, Data and Security leaders to support responsible and practical adoption.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li></ul><p><span style="font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="none">Cross-Functional Leadership</span></strong><span data-ccp-props="{&quot;134245418&quot;:true,&quot;335559738&quot;:200,&quot;335559739&quot;:80}">&nbsp;</span></span></p><ul><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Serve as a senior program leadership partner to Product, Engineering, Data and business leaders.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Challenge assumptions, commitments and plans constructively when risks or dependencies are not sufficiently understood.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Escalate material risks or unresolved decisions with clear context and a recommendation.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Influence across functions without relying on direct authority.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Partner with the broader Tech PMO team to strengthen consistent program and portfolio practices.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li></ul><p><span style="font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="none">What We Need</span></strong><span data-ccp-props="{&quot;134245418&quot;:true,&quot;335559738&quot;:320,&quot;335559739&quot;:120,&quot;335572079&quot;:6,&quot;335572080&quot;:4,&quot;335572081&quot;:15591907,&quot;469789806&quot;:&quot;single&quot;}">&nbsp;</span></span></p><ul><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">8+ years of technical program, transformation or technology delivery experience.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Demonstrated success leading complex, multi-team technology programs.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Hands-on experience delivering a Customer Data Platform implementation, from vendor selection or build through integration and adoption.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Experience working across Product, Engineering, Data, Security, Operations and business teams.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Strong technical literacy and credibility with Product, Engineering and Data leaders.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Deep experience in integrated planning, dependency management, risk management and executive communication.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Ability to create structure and momentum in fast-moving, ambiguous environments.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Strong stakeholder-management and facilitation skills.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Demonstrated ability to influence across functions without direct authority.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Strong systems thinking and the ability to connect technology execution to business outcomes.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li></ul><p><span style="font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="none">Desired Experience</span></strong><span data-ccp-props="{&quot;134245418&quot;:true,&quot;335559738&quot;:320,&quot;335559739&quot;:120,&quot;335572079&quot;:6,&quot;335572080&quot;:4,&quot;335572081&quot;:15591907,&quot;469789806&quot;:&quot;single&quot;}">&nbsp;</span></span></p><ul><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Experience leading platform implementations, vendor integrations or technology transformation programs.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Experience helping teams adopt AI or other emerging technology responsibly, moving from pilots to scaled, governed practice.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Experience in healthcare or another regulated environment, including privacy and security review.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li></ul><p><span style="font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="none">What You’ll Need to Succeed</span></strong><span data-ccp-props="{&quot;134245418&quot;:true,&quot;335559738&quot;:320,&quot;335559739&quot;:120,&quot;335572079&quot;:6,&quot;335572080&quot;:4,&quot;335572081&quot;:15591907,&quot;469789806&quot;:&quot;single&quot;}">&nbsp;</span></span></p><ul><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">You create clarity from ambiguity.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">You anticipate issues rather than simply report them.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">You can operate strategically while still getting close to the work when needed.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">You challenge constructively and bring recommendations, not just problems.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">You build alignment across teams with different priorities and perspectives.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">You drive accountability without unnecessary process.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">You are comfortable leading work where the path is not fully defined.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li><li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">You build trust across technical and business teams.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:70,&quot;335559740&quot;:290}">&nbsp;</span></span></li></ul><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-family: helvetica, arial, sans-serif;">Base Salary Band: $136,268 - $195,974</span></p><p>&nbsp;</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-family: helvetica, arial, sans-serif;">Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description.</span></p><p>&nbsp;</p><div class="content-conclusion"><hr><p><strong><iframe style="display: table; margin-left: auto; margin-right: auto;" src="https://www.youtube.com/embed/SFyOj6RJ58Q?si=hKwMuKj0NzuXrIIG" width="560" height="314"></iframe></strong></p><p><span style="font-family: arial, helvetica, sans-serif;"><strong>About PatientPoint:&nbsp;<br></strong>PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at <a href="https://www.patientpoint.com">patientpoint.com</a>.&nbsp;<br></span></p><p><span style="font-family: arial, helvetica, sans-serif;"><strong>Latest News &amp; Innovations:&nbsp;</strong></span></p><ol><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Why is PatientPoint a Best Place to Work! <a href="https://careers.patientpoint.com/our-patientpoint-of-view?p=why-is-patientpoint-a-best-place-to-work">Read More</a></span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Teammate Honored as "Top Woman in Tech". <a class="XeBSGLNqCcbVjjHBwlpTAKSMNQlFZLePC " href="https://careers.patientpoint.com/our-patientpoint-of-view?p=meet-annie-named-a-2026-top-woman-in-tech" data-test-app-aware-link="">Read More</a></span></li><li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Recognized on Vault’s Top Internship List.&nbsp;<a class="XeBSGLNqCcbVjjHBwlpTAKSMNQlFZLePC " href="https://bit.ly/4oWDual" data-test-app-aware-link="">Read More</a></span></li></ol><p><span style="font-family: arial, helvetica, sans-serif;"><strong>What We Offer:&nbsp;</strong></span><br><span style="font-family: arial, helvetica, sans-serif;" data-teams="true"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.</span></span></p><div><p><span style="font-size: 8pt; font-family: arial, helvetica, sans-serif;"><em>PatientPoint recognizes that privacy is important to you. Please read the PatientPoint <a href="https://www.patientpoint.com/privacy-policy">privacy policy</a>, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V</em></span></p></div></div>

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