<div class="content-intro"><p>Tebra only initiates contact with candidates via email from an official Tebra email address (@<a class="c-link" href="http://tebra.com/" target="_blank" data-stringify-link="http://tebra.com" data-sk="tooltip_parent">tebra.com</a>, @<a class="c-link" href="http://patientpop.com/" target="_blank" data-stringify-link="http://patientpop.com" data-sk="tooltip_parent">patientpop.com</a>, or @<a class="c-link" href="http://kareo.com/" target="_blank" data-stringify-link="http://kareo.com" data-sk="tooltip_parent">kareo.com</a>) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging.</p></div><h1>About the Role</h1><p>As a <strong>Staff Machine Learning Engineer</strong>, you’ll design, train, and operate <strong>best-in-class machine learning systems</strong> that power our Tebra platform. You’ll own the entire lifecycle — from data exploration and model development to production deployment, monitoring, and continuous improvement.</p><p>This is a <strong>hands-on technical leadership</strong> role where you’ll push the boundaries of applied ML in healthcare, transforming messy real-world data into reliable automation that drives measurable business impact.</p><h1>Your Area of Focus</h1><ul><li><strong>Design, build, and operate scalable ML pipelines</strong> for data ingestion, feature generation, model training, evaluation, deployment, and monitoring.</li><li><strong>Own the end-to-end ML lifecycle</strong>, including data exploration, feature engineering, model design, validation, and productionization.</li><li><strong>Continuously monitor model performance</strong> in production, detect drift, and implement <strong>automated retraining </strong>pipelines to ensure accuracy and reliability over time.</li><li><strong>Leverage advanced ML techniques</strong> — from gradient boosting to large language models — to improve automation and prediction across claims, payments, and billing workflows.</li><li><strong>Conduct in-depth data analysis and experimentation</strong> to identify new opportunities for model-driven efficiency.</li><li><strong>Collaborate cross-functionally</strong> with engineering, product, and data teams to integrate AI capabilities directly into Tebra’s platform.</li><li><strong>Establish best practices</strong> for model governance, reproducibility, explainability, and observability within regulated healthcare environments.</li><li><strong>Lead and mentor engineers</strong> in applied ML methods, system design, and data-driven experimentation.</li></ul><h1>Your Professional Qualifications</h1><ul><li><strong>8+ years of professional software engineering experience</strong>, including system design, large-scale services, and production-grade infrastructure.</li><li><strong>5+ years of hands-on experience</strong> in <strong>machine learning engineering or applied AI</strong>, with a strong record of deploying and maintaining models in production.</li><li><strong>Demonstrated</strong> ability to <strong>deliver significant, measurable real-world impact</strong> through applied ML — improving efficiency, automation, or business outcomes.</li><li>Proficiency in <strong>Python, TensorFlow/PyTorch</strong>, and <strong>scikit-learn</strong>.</li><li>Hands-on experience with <strong>data analysis, feature engineering, and model development</strong> on large, complex datasets.</li><li>Strong background in <strong>MLOps and data infrastructure</strong> (e.g., Airflow, Spark, feature stores, MLflow, data versioning).</li><li>Proven ability to <strong>deploy and maintain ML models</strong> in production with CI/CD, monitoring, and alerting.</li><li>Familiarity with <strong>cloud ML environments</strong> (AWS, GCP, or Azure) and containerization (Kubernetes, Docker).</li><li><strong>Experience building or fine-tuning LLMs or generative models</strong> for structured business processes.</li><li><strong>Experience with retrieval-augmented pipelines or feedback-driven model retraining</strong>.</li><li>Experience working with <strong>structured business or healthcare data</strong> is a plus.</li><li>Excellent technical communication and a product mindset — comfortable driving initiatives from concept to delivery.</li></ul><h1>Bonus Points</h1><ul><li>Background in <strong>healthcare software operations, or financial automation</strong>.</li><li>Contributions to <strong>open-source ML infrastructure</strong> projects.</li><li><strong>Published research or conference papers</strong> in machine learning, natural language processing, or applied AI.</li><li><strong>Experience leading AI reliability and observability initiatives</strong> — designing monitoring frameworks, drift detection, and alerting systems for multiple production models.</li></ul><h1>About Tebra</h1><p>Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra. </p><p>Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice. At Tebra, we’re building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.</p><h1>Our Values</h1><h2>Start with the Customer </h2><p>We get to know our customers - and their patients - and look at the world through their lens.</p><h2>Keep It Simple</h2><p>Healthcare is too complex. We aim to simplify it for everyone.</p><h2>Stay Entrepreneurial </h2><p>We reject the status quo and solve problems with creativity, perseverance, and a bias to action.</p><h2>Better Together</h2><p>We are diverse, humble, and collaborative. We put the team first and win together.</p><h2>Celebrate Success</h2><p>Life is short and joy is underrated. We take time to have fun and celebrate success.</p><h1>Perks & Benefits </h1><p>In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for a great workout, or TelusEmployee Assistance Program to find mental health resources, along with other resources for everyday occurrences.</p><p><strong>#LI-SS1 #LI-Remote</strong></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>In compliance with California's pay transparency laws, the compensation range for this position will be provided and may include an hourly rate, annual salary, or On-Target Earnings (OTE), depending on the nature of the role. The specific compensation structure and detailed range will be discussed with qualified candidates during the initial talent screen.</p></div><div class="title">Remote Pay Range</div><div class="pay-range"><span>$200,000</span><span class="divider">—</span><span>$227,700 USD</span></div></div></div><div class="content-conclusion"><p><em><span style="font-weight: 400;">Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</span></em></p><p><em><span style="font-weight: 400;">California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here: <a href="https://www.tebra.com/privacy-policy/california-supplemental-notice/" target="_blank">https://www.tebra.com/privacy-policy/california-supplemental-notice/</a></span></em></p><p><em><span style="font-weight: 400;">If you would like to report a fraudulent Tebra job posting, please contact us at <a class="c-link" href="mailto:talentacquisition@tebra.com" target="_blank" data-stringify-link="mailto:talentacquisition@tebra.com" data-sk="tooltip_parent">talentacquisition@tebra.com</a> and consider reporting your experience to the FBI's Internet Crime Complaint Center or the Better Business Bureau to help keep others safe online, too.</span></em></p><p><span style="font-weight: 400;"><em>As part of our commitment to a fair and efficient hiring process, Tebra utilizes BrightHire, an interview intelligence platform, for our phone and video screenings. <span class="citation-7 citation-end-7">This technology records and transcribes interviews to help us ensure consistency, reduce bias, and make more informed hiring decisions.<sup class="superscript" data-turn-source-index="1"></sup></span> By applying for this position, you acknowledge that your interview may be recorded.</em></span></p></div>