Sr. Product Manager

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

As a member of the US Product Marketing team, you will be responsible for the performance of existing product lines and new product launches. You will collaborate broadly across the US Clinical Marketing, Global Product Marketing, US and Global Hospital Marketing, and Field Sales organizations to develop and execute marketing and sales strategies to drive adoption and utilization of advanced energy, stapling, and smart instrumentation in da Vinci procedures across surgical specialties. 

Roles & Responsibilities:

• Engage key customers to accelerate technology adoption and utilization of all core product lines across surgical specialties.
• Collect and consolidate Voice of Customer feedback to inform US Clinical Marketing, Global Product Marketing, and Sales Leadership teams of challenges and opportunities with current and newly launched products.
• Identify and scale best demonstrated practices of Key Opinion Leaders and the Field Sales team to improve regional variation in technology adoption and utilization.
• Identify and develop Product Champions for existing and newly launched products across surgical specialties.
• Create clinical and economic reference stories to drive best demonstrated product choreographies and practices across surgical specialties and health systems.
• Collaborate with Key Opinion Leaders, Global Product Marketing, and US Clinical Marketing to develop value propositions and messaging for new product launches.
• Create and track key metrics of product adoption with US Sales Operations to leverage data that informs marketing and sales strategies and opportunities.
• Develop and implement impactful training content for the Field Sales team with Commercial Learning that will accelerate technology adoption and utilization.
• Partner with Clinical Marketing and Field Sales on US conferences and tradeshows, Executive Education Events, Market Development Events, and Key Customer (VIP) events, to deliver impactful product demonstrations (test-drives), technology presentations, and ensure the key product messaging is included in Intuitive sponsored presentations and customer interactions.
• Maintain a front-line presence for the customer experience, assisting Sales with critical troubleshooting and raising product performance issues.
• Develop and maintain procedural knowledge and key surgeon relationships by attending cases, providing product demonstrations to hospital executives or surgeons, collaborating with US Clinical Marketing, Field Sales, and Key Account Managers.

Qualifications

• Excellent communication skills (written and verbal) and experience with presenting to surgeons and hospital executives.
• Previous surgical marketing experience in advanced energy or stapling of more than 2 years preferred.
• Previous surgical sales experience preferred, but not required.
• Minimum 8 years’ experience in a therapeutic or medical device company required.
• Surgical and/or Operating Room experience in sales or marketing required.
• Experience collaborating with Sales, Marketing Teams, Operations, and Customer Service required.
• Proven ability to effectively segment, target, position and message the product / procedure and develop strong sales support to drive product / procedure adoption.
• Demonstrated ability to work creatively, prioritize and smoothly manage goals and initiatives amidst competing priorities.
• Strong analytical capability and intuition required.
• Self-starter with the ability to problem solve and establish solutions in a high-growth and fast-paced environment.
• Superior verbal/written communication, teamwork, and interpersonal skills across multiple constituents.
• Strong knowledge of the Microsoft Office product suite.

Willingness to relocate to Atlanta, GA market desirable:

• Ability to travel 50%, domestic.

Minimum Education and Training Requirements:

• Bachelor’s degree required.
• MBA or other advanced degree preferred.

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.