Sr. Manager, Fraud and Financial Crimes

As the Sr. Manager, Fraud and Financial Crimes, you will oversee our Fraud and Financial Crimes Strategy team, which is responsible for monitoring, analyzing, and reducing fraudulent activity that affects both our company and our customers. Leveraging your strong analytical skills and expertise in fraud, risk, and financial crime trends, you will develop and implement effective fraud mitigation strategies. Collaborating with data analysts and scientists, you will help build models and rules to prevent fraud while minimizing customer impact. Your ability to identify trends and turn data into actionable insights will be key to your success. Additionally, you will mentor and develop your team while working closely with other key stakeholders at Dave to achieve your goals.

Key Responsibilities

• Lead Dave's comprehensive fraud mitigation strategy in collaboration with Data, Product, Operations, and Engineering teams to ensure fraud reduction and operational excellence.

• Investigate and analyze fraud trends impacting customers, proposing and implementing advanced models, rules, and detection systems to mitigate fraud while minimizing customer disruption.

• Proactively monitor fraud performance, identifying key indicators and trends and swiftly addressing adverse changes or emerging risks.

• Design and implement robust quality control processes to maintain operational integrity, ensuring adherence to fraud detection standards and regulatory requirements.

• Continuously evaluate and enhance fraud risk platforms, strategies, policies, and procedures, identifying improvement opportunities to stay ahead of fraud tactics.

• Collaborate cross-functionally with internal and external stakeholders, including vendors, to align fraud management efforts and achieve optimal outcomes.

• Oversee third-party relationships, ensuring vendors and partners meet Dave’s financial crime risk management standards while managing key fraud-related projects and budgets.

• Support operational excellence in dispute management, loss recovery, and fraud alert systems, leading multiple concurrent fraud initiatives and ensuring timely project delivery.

• Manage and mentor a high-performing team of fraud analysts, fostering continuous professional growth and expertise in fraud prevention.

Requirements

• 8+ years of experience in setting fraud strategies within fintech or banking organizations.

• Minimum of 2 years in team management, with proven success in leading and mentoring high-performing teams.

• Proficient in SQL and Cypher, with working expertise in querying and analyzing large data sets.

• Strong track record in analyzing large volumes of data to identify trends and develop fraud-mitigation strategies.

• Excellent communication skills, with the ability to effectively present and engage senior leaders on strategic initiatives.

• Experience collaborating closely with data analysts, providing guidance, and interpreting complex, detailed analyses.

• Deep understanding of operational execution to support and contextualize strategic recommendations.

• Structured and analytical thinker with demonstrated problem-solving skills and the ability to distill complex issues into actionable plans.

• Bachelor's Degree in Finance, Economics, Mathematics, Statistics, or a related quantitative field.

Don’t let imposter syndrome get in your way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles.

Why you’ll love working here: 

At Dave, our people are just as important as our product. Our culture is a reflection of our values that guide who we are, how we work, and what we aspire to be. Daves are member centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual first company, team members can live and work anywhere in the United States, with the exception of Hawaii. 

A few of our benefits & perks:

• Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals

• Flexible hours and virtual first work culture with a home office stipend

• Premium Medical, Dental, and Vision Insurance plans

• Generous paid parental and caregiver leave

• 401(k) savings plan with matching contributions

• Financial advisor and financial wellness support

• Flexible PTO and generous company holidays, including Juneteenth and Winter Break

• All-company in-person events once or twice a year and virtual events throughout to connect with your team members and leadership team

Dave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.

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