This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Sr Implementation Manager in United States.
This role is responsible for leading end-to-end implementation projects for mid-sized clients, ensuring seamless onboarding and high-quality delivery of complex benefits solutions. You will act as a trusted advisor throughout the implementation lifecycle, translating client needs into structured, scalable plan designs and technical configurations. Operating in a fast-paced and often ambiguous environment, you will coordinate multiple stakeholders while maintaining strong project governance and execution discipline. The position requires a balance of consultative client engagement, technical coordination, and hands-on project management. You will play a key role in ensuring successful deployments while continuously improving tools, processes, and standards across the implementation function. This is a high-impact role for someone who thrives in client-facing environments and enjoys building structure in complex, evolving projects.
Accountabilities:- Lead end-to-end implementation projects for mid-sized clients, from initiation through delivery, ensuring alignment on scope, timelines, and success criteria.
- Translate client requirements into tailored plan designs, technical configurations, and documented implementation blueprints.
- Coordinate cross-functional stakeholders including internal teams, clients, brokers, Third Party Administrators, and external partners to ensure seamless execution.
- Build and maintain detailed project plans, manage critical paths, track dependencies, and proactively identify and mitigate risks or scope changes.
- Serve as the primary client advocate during implementation, providing clear updates, risk assessments, and executive summaries to stakeholders.
- Facilitate system configuration, data gathering, communications planning, and delivery of training sessions and product demonstrations.
- Support continuous improvement by contributing to standardization of tools, documentation, training materials, and internal processes.
Requirements:
- 3+ years of client service experience within the benefits or healthcare industry.
- 1+ year of experience in project management or special projects, including planning, tracking, and delivery.
- Bachelor’s degree or equivalent professional experience.
- Hands-on experience with project management tools such as Workfront or Monday.com.
- Strong client-facing experience with the ability to manage expectations and communicate effectively at all levels.
- Proven ability to manage multiple priorities in fast-paced, high-pressure environments.
- Strong organizational skills with high attention to detail and problem-solving capability.
- Excellent written and verbal communication skills with the ability to influence and guide clients.
- Ability to build strong working relationships and collaborate across diverse teams and stakeholders.
- Self-motivated, adaptable, and comfortable working independently in a remote environment.
Benefits:
- Salary range between $60,000 and $78,500 per year.
- Performance-based incentives in addition to base compensation.
- Medical, dental, and vision insurance coverage.
- Health Savings Account (HSA) contributions and matching.
- Dependent care Flexible Spending Account (FSA) match.
- Uncapped paid time off and paid parental leave.
- 401(k) retirement plan with employer matching.
- Wellness, gym, and fitness reimbursement programs.
- Education support including tuition assistance and ongoing learning opportunities.
- Financial literacy programs for personal and healthcare planning.
- Remote work flexibility with structured onboarding and in-person training sessions.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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