Sr. Director of Patient Access

About the role

As a key member of the Market Access Leadership team, the Senior Director of Patient Access will be responsible for developing CG Oncology’s patient access strategy and managing the necessary services for providers, pharmacies, and patients to enhance the customer experience and achieve key performance objectives. This role requires both strategic and tactical expertise in market access, overseeing the effective design, integration, and operation of access services (HUB, Financial Support Services, Distribution, and Nursing) throughout the patient's journey.

The Senior Director will lead the development, negotiation, implementation, and management of service contracts with key stakeholders to ensure alignment with brand strategies. Additionally, this role serves as an important commercial leader tasked with shaping our patient-focused approach and addressing critical areas to create an exceptional customer experience. The position involves close collaboration with the brand team, field teams, legal department, vendors, and other Market Access team members. Furthermore, the Senior Director will be responsible for recruiting and leading the Field Access team, ensuring seamless execution of the patient journey, and removing reimbursement barriers for patients.

Location: Remote

Essential Functions

• Development of Patient Access strategies and service approach for CG Oncology. Includes establishment and integration of co-pay vendors, foundations, HCP reimbursement resources and patient support services
• Build and Lead Field Access & Reimbursement teams. Help patients get on therapy by working with HCP offices to understand reimbursement coding and appropriate use
• Establish vendor service requirements and engagement. Leads all aspects of day-to-day vendor management and monitoring of performance vs program SLAs
• Ensure market insights and analytics are integrated into access strategies/tactics
• Cultivate strategies and tactics that enhance the patient and provider experience by monitoring new services approaches and vendors
• Work with broader commercial teams to build best in class patient affordability & service solutions including reimbursement HUB, co-pay, and associated support programs to optimize patient initiation and retention
• Monitor and resolve day-to-day operational issues between channel partners to ensure optimal operations between participants for exceptional service with HCPs and institutions
• Participate and lead regularly scheduled business review meetings with all partners and ensure that follow-up is communicated and executed internally and externally

Qualifications

• Bachelor’s Degree in business or related field
• 15 years’ biotech/pharma experience.
• Experience with launch of new therapies, specifically physician administered drugs and cold chain therapies
• Experience negotiating and managing complex contracts, building infrastructure to capture and report actionable performance metrics, and successfully managing multiple partners.

Please note that CG Oncology does not accept unsolicited information and/or resumes from search firms or agencies for our job postings. Any resumes or client information submitted to our careers page or any employee of CG Oncology by any search firm or agency without an applicable contract in place will become the property of CG Oncology and no fee(s) will be paid.

Total Rewards

CG Oncology offers very competitive and comprehensive Total Rewards, helping to support and reward our global team of high-performing employees focused on developing bladder-saving therapeutics for patients afflicted with bladder cancer.

• HIGHLY COMPETITIVE SALARIES   
• ANNUAL PERFORMANCE/MERIT REVIEWS
• ANNUAL PERFORMANCE BONUSES
• EQUITY
• SPECIAL RECOGNITION

Well-Being Benefits

In addition to our Total Rewards, CG Oncology offers a variety of Well-Being Benefits to meet the majority of the needs of our unique and growing workforce.  These benefits are designed to support our team to achieve a healthy balance between work and their personal lives to remain refreshed, engaged, and creating an environment where each person can find a deeper meaning and purpose in their work.

Well-Being Benefits eligibility begins the 1st of the month after hire.  While a majority of these benefits are for our US-based workforce, we continue to assess comparable levels of benefits for our international team members that are aligned with country-specific regulations and their national programs offered.

• FULLY REMOTE WORK ENVIRONMENT
• REST AND RECHARGE BENEFITS - Unlimited Flexible Time Off
• HOLIDAYS –In 2025 we will observe 14 holidays
• RETIREMENT – 401K with 100% company Safe Harbor match up to 4% of base salary
• HEALTH (MEDICAL, DENTAL, VISION) – PPO & HDHP – Cigna/Principal
• HEALTH SPENDING ACCOUNTS - HSA (with Annual Company Contribution), FSA, FSA-DC
• ILLNESS & DISABILITY PROTECTION – Company Paid LTD Coverage + Voluntary Plans
• LIFE INSURANCE – Company Paid 1 x base salary + Voluntary Plans
• ADDITIONAL EXCLUSIVE BENEFITS – Voluntary Legal, Pet, Plus More

CG Oncology is an Equal Opportunity Employer:

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  At CG Oncology, we are building a community of intelligent and passionate team members that share our Vision, Mission and Values, and while the biotechnology space can feel limited in BIPOC, non-binary and even female representation, we endeavor to make hiring decisions that will continue to grow and support our team in the direction of maintaining cultural diversity and sustainability.