Sr. Delivery Manager, NAMER

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. The Company offers a comprehensive portfolio of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider, achieving better operational outcomes and realizing billions of US dollars in savings used to fund AI and other innovation investments.

To learn more, please visit www.riministreet.com, and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn.

We are actively seeking a Sr. Delivery Manager, NAMER. The role will report directly to the Sr. Director, Professional Services - NAMER.  The Sr. Delivery Manager, NAMER will be based in the US and may work from a remote office. The role may require periodic travel as necessary across the world.

Position Summary 

As part of our Rimini Consult group, the Sr. Delivery Manager, NAMER, will have experience in managing and delivering multi-disciplinary projects or programs in challenging environments including excellent consulting and functional skills with specific experience focused on SAP and/or Oracle Platforms and other ERP solutions. He/she is expected to oversee and partner with existing internal and external subject matter experts in various technologies to develop proposals and project implementation plans and have an extensive background and experience in ERP consulting.

The role encompasses driving Project Implementations, Product Roadmap Analyses, reviewing and analyzing current system functionality. He/she will collaborate with all levels of client and internal IT (Information Technology) staff, while demonstrating professional written and oral communication skills, deep analytical skills, functional expertise, solution orientation, strategic thinking, the ability to establish rapport at all levels within the organization, and the ability to drive consensus.

Essential Duties & Responsibilities

Project Management and Governance:

• Participate in the entire project lifecycle, from scoping and planning to execution and delivery.
• Collaborate with sales teams to define project scope, timeline, and resource requirements.
• Manage resources effectively, ensuring the right skills and expertise for each project.
• Monitor project progress, identify potential risks or issues, and implement corrective measures.
• Provide technical guidance and oversee the implementation process, ensuring successful deployment.
• Ensure projects are delivered on time, within budget, and meet quality standards.
• Ensure adherence to industry best practices and quality standards throughout the implementation.
• Address client concerns or escalations promptly, maintaining strong relationships.

Pre-Sales:

• Engage with clients to understand their business requirements and strategic objectives.
• Collaborate with sales teams during pre-sales activities, providing technical expertise and solutions.
• Manage client expectations, ensuring alignment between project deliverables and customer needs.

This role is expected to be at least 80% billable.

Education

Bachelor’s or Master’s degree, preferably in Computer Sciences and/or Information Technology or related field.

Location

Remote - U.S.

Desired Experience

• 5 - 8 years’ experience leading full lifecycle ERP implementations and Upgrade projects. Experience in one or more of the functional domains (RTR, OTC, RTP, PTP, HCM, etc.). Confidence in discussing technology concepts, trade-offs, and opportunities in the field of ECC, S/4HANA, ABAP, PI/PO, MDG, GRC, SLT, Basis, Security, etc.  AND/OR leading Oracle/EBS ERP projects end to end, including Oracle Cloud, HCM, SCM, Financials, Oracle Application Framework, PL/SQL, and Oracle Databases and one or more of the following domains: OM, AR, AP, PO, and INV modules.
• Experience with a variety of project delivery methodologies including Waterfall, Agile, SCRUM, etc.
• 12+ years consulting or functional support experience working with enterprise applications, including strong client management experience.
• Demonstrated, proven track record in helping clients leverage their IT solutions to meet business objectives.

Desired Skills

• Strong analytical and problem-solving skills
• Strong project management skills
• Excellent organizational, communication, interpersonal, relationship building skills.
• Ability to adapt and perform in a dynamic work environment and work successfully in a cross-functional, matrix management environment.
• Expertise using common communication management tools: e.g., Salesforce, MS Project/Office, Etc.
• Strong local language and English verbal and written communication skills (above TOEIC score 740 level)
• Business-Level English verbal & written communication skills required, and fluency in Spanish a big plus.

Why Rimini Street?

Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.

Qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable Federal, State, or Local laws. Rimini Street Inc. offers a comprehensive compensation and benefits package to employees.

Compensation is based on role, location, and level of applicable experience. 

Rimini’s target pay for each position is available upon request during the applicant’s Interview process.

The general salary range for this type of role is 110k - 138k depending on skills and experience.

Benefits for US employees include:

• Medical, Dental, and Vision insurance
• Disability insurance
• Paid Parental Leave
• 401(k) program
• Generous Paid time off (PTO)

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: 

• Company
  • We dream big and innovate boldly.  

• Colleagues
  • We work with extraordinary people who create a culture of mutual respect and collaboration. 

• Clients
  • We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. 

• Community 
  • We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

• Nasdaq-listed under ticker symbol RMNI since October 2017 
• Over 5,900+ signed contracts to date, including Fortune 500 and Global 100 companies
• Over 2,000 team members in 23 countries
• US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/ 

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. 

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com 

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources.  Unsolicited resumes will be ineligible for referral fees.