Sr Consultant, Program & Change Enablement (Middle Market Change Enablement Leader)

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This Sr Consultant, Program and Change Enablement (Middle Market Change Enablement Leader) will be part of the Middle Market Ops and Transformation Team.  The role will be hands on for two of Middle Market's largest programs (Future State of Underwriting and Policy Center) and will be consultative to all change initiatives across Middle Market. The person in this role can work remotely or in a hybrid environment if near an office.  Must be able to work core hours of stakeholders.

Preferred skills and experience include:

• Strong knowledge of middle market commercial lines underwriting and underwriting process is required

• Proven ability to act as a change agent, distilling complex information and communicating it effectively to diverse audiences

• Skilled in stakeholder analysis, with the ability to identify, assess, and engage key stakeholders

• Experienced in evaluating and coaching on messaging, ensuring alignment with strategic goals

• Adept at understanding audience needs and anticipating the impact of change on various groups

• Exceptional written and verbal communication skills with the ability to tailor messaging to different audiences

#LI-TH1

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.

Job Description Summary

Are you a change agent who is process focused and detail oriented? Do you thrive in a busy, engaging work environment? If so, we want to know more about you!

As a Senior Consultant, you'll lead design, planning and implementation of change strategies across the enterprise. This work includes implementation of the largest, most critical projects. You'll focus on application of emerging industry trends in portfolio management, program management and change management to drive business results.

Job Description

Key Responsibilities:

• Develops and manages deployment of change strategies. Builds enterprise program and change management methods, governance, frameworks, tools and learning modules to evolve the enterprise change portfolio management capability. 

• Drives implementation of change enablement plans. Ensures successful completion of multiple simultaneous projects that cut across channels, businesses and companies. 

• Consults with leaders from multiple business units, most heavily impacted by change, to ensure successful completion of business capability improvement programs. 

• Partners with executives and program leaders to secure strong sponsorship and key constituent support to drive the change strategy. 

• Proactively builds and participates in program and change enablement networks to encourage capability uplift and proliferation of program and change competency and community. 

• Ensures knowledge development in program and business unit leaders, including working knowledge and pragmatic application of program and change management methods and tools to deliver program results and achieve business unit objectives.

• Coordinates budget development; submits budget to leadership for approval; adjusts spending and resource allocation as new challenges arise.

• Helps and coaches the internal staff, provides functional advice or training to less experienced team members and facilitates planning activities.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to AVP or VP and may have small team of direct reports. 

Typical Skills and Experiences:

Education: Undergraduate studies in business, applied management or related field; related graduate studies preferred.

License/Designation/Certification: Project Management Professional (PMP), Certified Performance Technologist (CPT) or similar certification a plus.

Experience: Ten years of related experience, preferably in an insurance or financial services environment. 

Knowledge, Abilities and Skills and Ability: Proven knowledge of planning, program/project management, organizational development and process management. Strong ability to consult with program leaders and personally lead program teams including developing plans, objectives and resource requirements within budgetary limitations. Advanced negotiation and group facilitation skills. Ability to evaluate and apply problem-solving methodology including needs assessment, data acquisition and root cause analysis and interpretive/strategic planning analysis. Strong interpersonal skills for contact with all levels of company personnel. 

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the Vice President and Human Resources.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions:

Overtime Eligibility: Exempt (Not eligible)

Working Conditions: Normal office environment. Occasional travel. Non-standard or extended work may be required, based on project needs.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

We currently anticipate accepting applications until 06/27/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

This position could be filled within any of the lower 48 U.S. states.Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.
For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range.The national salary range for Sr Consultant, Program & Change Enablement : $110,000.00-$212,000.00The expected starting salary range for Sr Consultant, Program & Change Enablement : $119,000.00 - $179,000.00