Overview of the Role:
The Sr. Client Success Lead (Global Enterprise Partnerships) will manage a select portfolio of sophisticated, enterprise-level clients whose engagements span the full breadth of IP House’s global service offerings. This role is dedicated to nurturing and growing existing relationships, ensuring clients receive seamless, high-quality service delivery across multiple regions and time zones.
This is not a traditional sales role—success will be measured by client retention, satisfaction, and long-term account growth. The Senior Client Success Lead will work closely with our global operations leads to ensure that IP House continues to deliver on its promise as a one-stop shop for comprehensive IP protection and enforcement.
Essential Duties and Responsibilities:
Client Partnership & Relationship Management
Operational & Global Integration
Client Growth & Retention
Performance Monitoring & Reporting
Collaboration & Knowledge Sharing
What You’ll Bring:
Why IP House:
IP House is redefining how the world combats illicit trade and intellectual property theft—delivering scalable, end-to-end solutions that empower global brands and rights holders through innovation, strategic expertise, and a relentless commitment to global enforcement.
Achieving this ambitious mission requires the collaboration of an exceptionally talented team. We believe our people are the foundation of everything we do—and we invest accordingly. From day one, we foster a culture rooted in continuous learning, professional growth, and shared excellence.
We also understand that meaningful work begins with a strong foundation. That’s why we offer a flexible work environment and a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families.
Here, you’ll have the opportunity to shape a fast-scaling organization with a strong reputation for results—and room to grow with it. Join us in safeguarding the brands, content, and innovations that shape our world.
IP House is an equal opportunity employer dedicated to fostering a respectful, collaborative, and inclusive work environment.
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