Sr. Associate, Process Excellence

Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 700+ million rides in 250+ cities on 5 continents, replacing an estimated 150+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, Lime continues to set the pace for shared micromobility globally.

Lime is looking for a Sr. Associate, Process Excellence to join our brand-new Sourcing Services Center of Excellence team! This is a pivotal role where you'll have a unique opportunity to drive operational excellence from the ground up. As we scale rapidly toward our next stage of growth, we're transitioning to a more structured, high-performing organization. You'll be instrumental in designing and implementing the systems that build our foundation for long-term success, balancing quick execution with long-term strategy. The ideal candidate will thrive in this evolution, making a significant impact on our business.

What you’ll do:

• Design, build, and implement scalable business processes from scratch for the Sourcing team, operating in an ambiguous, fast-paced environment.

• Create and own comprehensive process documentation, including Standard Operating Procedures (SOPs), to ensure consistency and clarity for the team.

• Leverage data to identify operational bottlenecks and propose solutions that drive continuous process improvements.

• Manage a portfolio of operational projects from ideation to successful adoption, ensuring they align with the team's strategic goals.

• Collaborate with key stakeholders across departments to deeply understand business needs and build alignment on process changes.

• Research, evaluate, and assist in the deployment of technology solutions to streamline sourcing operations and enhance the team's efficiency.

About you:

• 5+ years of experience in business operations, program management, or a related field.

• Extensive experience in developing and owning process documentation, including SOPs and process maps.

• Proven track record of scaling products, or processes in a fast-paced environment.

• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.

• Excellent communication and stakeholder management skills.

• Proficiency with project management tools(Jira, Confluence preferred) and business intelligence platforms(Tableau preferred).

Preferred Experience:

• Experience in the technology or supply chain sectors.

• Prior experience in a high-growth, start-up environment.

• Experience with Sourcing or Procure-to-Pay (P2P) processes.

• Experience working with global stakeholders across different time zones and cultures.

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If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.

Lime is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and globally diverse team – which includes individuals with different backgrounds, abilities, identities and experiences. Applicants who require a reasonable accommodation for any part of the application or hiring process can email recruiting-operations@li.me for assistance. 

Use of artificial intelligence or an LLM such as ChatGPT during the interview process will be grounds for rejection of your application.