Sr. Associate, AfroTech Client Services

• Manage the day-to-day operational execution of assigned sponsorship accounts, coordinating timelines, deliverables, and logistics while serving as the primary operational contact for clients.
• Support sponsorship onboarding by translating statements of work into actionable project plans, task lists, milestone tracking, and asset management.
• Coordinate sponsor logistics, including ticket fulfillment, promotional materials, booth assignments, exhibitor communications, and project updates across internal systems.
• Maintain accurate documentation, project tracking tools, and operational records while contributing to process improvements that enhance team efficiency.
• Participate in internal meetings and client calls, documenting action items and ensuring timely execution of follow-up tasks across stakeholders.
• Provide on-site operational support during live events by managing sponsor relationships, resolving logistical issues, coordinating with production teams, and ensuring successful event execution throughout setup, conference operations, and teardown.

Requirements

• Bachelor's degree in Marketing, Communications, Event Management, or a related field is preferred.
• Minimum of 3 years of experience in client services, account coordination, event operations, sponsorship management, or a similar client-facing role.
• Experience supporting conferences, live events, media organizations, agencies, publishers, or enterprise-level sponsorship programs is highly desirable.
• Proficiency with Microsoft Office, Google Workspace, Asana, and other project management platforms; familiarity with exhibitor management systems is an advantage.
• Strong organizational skills with the ability to manage multiple projects, deadlines, and client deliverables simultaneously.
• Excellent written and verbal communication skills with a professional, collaborative, and customer-focused approach.
• Ability to work independently in a fast-paced environment, troubleshoot issues under pressure, and coordinate effectively across cross-functional teams.
• Availability to work primarily remotely while supporting conference activities on-site, including approximately five days of travel for the annual conference, with at least 50% overlap with Eastern Time working hours.

Benefits

• Fully remote work arrangement with flexible scheduling (29 hours per week through Q3, expanding to full-time during peak conference season).
• Opportunity to work on nationally recognized conferences, digital campaigns, and premium brand partnership activations.
• Collaborative, inclusive, and mission-driven work environment with opportunities to contribute to meaningful, high-impact projects.
• Exposure to cross-functional teams, major sponsors, and large-scale event operations that support professional growth.
• Opportunity to develop expertise in client services, event management, sponsorship execution, and project operations within a rapidly growing organization.