Specialist, Payment Posting

Role: Specialist, Payment Posting

Location: Remote

Travel: No travel required

Classification: Hourly, Non-Exempt

Reports to: Revenue Cycle Leadership

Salary Range: Commensurate with experience 

About the role

The Payment Posting Specialist is responsible for the accurate, timely and efficient posting of payments, adjustments, and remittances to client accounts across multiple patient accounting systems.  This role is essential to maintaining accurate A/R reporting and ensuring optimal revenue cycle performance.  An effective Payment Posting Specialist is detail-oriented, organized, and committed to accuracy, thriving in a fast-paced environment.

Responsibilities

• Accurately post electronic and manual payments, denials, and adjustments from ERAs/EOBs into designated patient accounting system(s).

• Reconcile daily deposits against posted transactions to ensure all payments are balanced and discrepancies are resolved promptly.
• Identify and correct posting errors, including misapplied or duplicate payments.
• Process patient payments received through lockbox services, online portals, or client locations (sources may vary by client).
• Process, scan, and distribute incoming mail and correspondence.
• Responsible for printing and mailing insurance claims and additional correspondence as needed. 
• Maintain a high level of accuracy while adhering to established posting workflows, internal controls, and audit requirements.

• Communicate discrepancies, missing documentation, or unclear remittance information to leadership in a timely manner.
• Consistently meet or exceed established productivity and quality standards.
• Efficiently navigate several computer applications simultaneously; document all actions taken in appropriate Revology and/or client systems.
• Comply with and uphold all compliance requirements with the utmost regard to protect patient privacy and confidentiality. 
• Stay curious, kind and contribute positively to the Revology culture. The health + harmony of the team is everybody’s responsibility at Revology.

The statements stated in this job description reflect the general duties as necessary to describe the basic function, essential job duties/responsibilities, job requirements, physical requirements and working conditions typically required, and should not be considered an all-inclusive listing of the job.  Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload.

Requirements

• 3+ years of healthcare payment posting or related revenue cycle experience.
• Knowledge of and/or experience with ERAs, EOBs, and common payer payment and denial codes.
• Strong numerical accuracy and attention to detail.

• Ability to work independently to accomplish goals in a dynamic environment.
• High school diploma or equivalent required; bachelor’s degree or equivalent experience preferred.
• An aptitude for problem-solving, patience and flexibility while working in the complex industry of healthcare revenue cycle. 
• Ability to comfortably navigate a technology-focused setup to efficiently complete assigned work (multiple monitors + several applications open simultaneously).

Remote work requirements

Internet capability must be a high-speed internet connection of 40 Mbps speeds or greater.

Physical requirements

Must be able to perform physical activities, such as, but not limited to: moving or handling (lifting, pushing, pulling and reaching overhead) office equipment and supplies weighing 1 to 25 lbs. unassisted.  Frequently required to sit for extended periods during the workday.  Manual dexterity and visual acuity required.  Must be able to communicate effectively on the telephone and in person.

Working conditions

Work will generally be performed indoors in an office environment.  Must maintain a professional appearance and manner.  

Employment eligibility

Candidates must be legally authorized to work in the United States without sponsorship.