Specialist, Marketplace Partnership & Logistics

Job Summary:

The Specialist,  Marketplace Partnership & Logistics engages with Nationwide Independent contractors to source and onboard them onto the RR platform, ensuring continuous and effective communication. This role creates and posts lead generating advertisements, and makes key decisions about the recruitment of contractors into the Marketplace. The Specialist also monitors the performance of existing contractors on the platform, assessing their workload and making adjustments as needed. Additionally, the specialist ensures optimal fleet management and operational efficiency by adding or removing partners from the RoadRunner network as necessary. The Specialist handles various operational tasks to support both our partners and internal teams, ensuring that we deliver exceptional service to our customers.

Primary Duties %

• 40% - Sources, recruits, and onboards new driver/installation partners in our operating markets around the country including the decision to ultimately partner with and have independent contractors represent RoadRunner to our customers.
• 15% - Is the day-to-day point of contact for our drivers/technicians on technology/app issues as well as other things like earnings, work assignments, et al.
• 10% - Plans and implements incentive, and retention programs to help meet increasing participation goals
• 10% - Maintains accurate and thorough compliance documentation from drivers/technicians, including insurance documents, driving records and related items
• 10% - Collects feedback from our dispatch team and makes contract and relationship determinations with Marketplace partners.
• 15% - Develops and implements logistics strategies and plans to optimize the supply chain, reduce costs, and improve efficiency.

Organizational Relationship:

• Reports to: Marketplace Partnership Manager (Alex Durham)
• Direct Reports:  None
• Interacts with:  Trucking Partners, Marketplace, Operations, Finance
  
  

Skills and Experience:

• Comfort with ambiguity, ability to act without having the whole picture using sound judgment and strong decision-making skills.  
• Passionate about business results and quality, with a strong sense of accountability, metrics and ownership.
• Exceptional communication skills for both internal and external interactions.
• Highly self-motivated and proactive.
• Demonstrated problem-solving abilities.
• Adaptable and versatile in various situations.
• Ability to manage multiple projects, multi-task and effectively prioritize conflicting assignments with minimal supervision.
• Skilled in building and nurturing relationships with a fleet of owner-operators.

 Education:

• Bachelor’s Degree in Business Administration, Supply Chain, or a related field required
• 2-3 years of relevant experience. 
• Proficient in Microsoft Office and Google Workspace. 

Core Values:

• Trust - Have confidence in our team. Have integrity in your actions.
• Care personally about each other - Show compassion, empathy and open-mindedness.
• Be Passionate - Love what you do. Love what we do.
• Embrace challenge - See obstacles as opportunities to learn and grow.
• Be Humble - Stay grounded. Seek feedback. Be curious.
• Be Accountable - Take ownership. Be reliable. Be proactive.

We are excited to consider talented individuals from across the country. However, please note that we currently do not support candidates residing in the following states: Alaska (AK) / Delaware (DE) / Hawaii (HI) / Kansas (KA) / Louisiana (LA) / Maine (ME) / Montana (MT) / Nebraska (NE) / Nevada (NV) / New Mexico (NM) / North Dakota (ND) / South Dakota (SD) / Vermont (VT) / Wyoming (WY) 

We thank all candidates for their interest in RoadRunner, but we cannot respond to everyone personally. Only those selected for an interview will be contacted. We look forward to reviewing your application! 

RoadRunner is an affirmative action and equal opportunity employer and is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. It is the policy of RoadRunner that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of RoadRunner to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. RoadRunner is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.