Sourcing and Contracts (S2C) Associate - Professional Services (BA)

Company Description

WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across multiple industries. 

WNS Procurement, a strategic business unit within WNS, is a market leader in procurement transformation & advisory, managed services, intelligence and analytics, and digital tools. Our mission is to enable procurement to become the top value creator in the business by implementing transformational operating models that are category-driven, insights-led, and digitally enabled.  

Why Join WNS Procurement?  

• Client-Centric Approach: Help clients achieve their business goals by implementing customized, next-generation procurement solutions.  

• Collaborative Culture: Join a diverse and inclusive workplace where teamwork and collaboration are at the heart of everything we do.  

• Innovative Environment: Be part of a team that leverages cutting-edge technology and data-driven insights to revolutionize procurement processes.  

• Global Impact: Work with leading global companies and make a significant impact on their procurement strategies.  

• Career Growth: We offer extensive professional development opportunities, ensuring that you grow alongside the company. 

Job Description

The Sourcing and Contracts Associate is a member of a client sourcing service delivery team, managing the development and execution of sourcing projects of various complexity levels. The Sourcing Associate is responsible for executing simple to complex sourcing projects, from start to finish, including but not limited to – validating sourcing requests per client guidelines, analyzing requirements for the bid packages, communicating with client requesters to close any data gaps, preparing and publishing the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, analyzing and summarizing proposals, coordinating evaluation of suppliers and facilitating decision makings.

 
Key Responsibilities / Job Duties

• Sourcing Execution: Provides sourcing services (RFx, reverse auctions, negotiations)  to our clients based on predefined service levels, managing 5-12 simple to complex projects simultaneously with limited supervision/guidance or independently
  • Once a project request is received, assess completeness of requirements, perform due diligence and validation, follow up with the requestor to obtain further project details, answer any process related questions, and provide updates on project status 
  • Lead and execute the WNS sourcing process from start to finish, e.g., spend data collection and analysis, supply market analysis and supplier discovery if needed, RFx development, publishing and management, reverse auctions, negotiations, bid response analysis and synthesis
  • Manage suppliers during the sourcing process, including conducting supplier orientation and training on the sourcing process, following up with suppliers on milestone activities
  • Perform in depth analysis of proposals submitted, facilitate supplier evaluations, draw conclusions, prepare comprehensive summaries, and present to the client in a concise manner
• Contract Process, experience managing the contracting process, including negotiating commercial terms of contracts; experience with contingent worker agreements/ rate cards preferred but not required.
• Process Improvement
  • Develop and/or customize various templates such as RFx, pricing, and proposal evaluation
  • Identify areas of process inefficiencies and suggest improvements to management to improve efficiency and effectiveness of Denali processes
• Client and Project Management
  • Develop and maintain comprehensive project documentation
  • Collaborate with Client Category Managers and/or SMEs on project strategy and determine sourcing approach and methodology to be applied based on the strategy
• Teaming
  • Develop mastery in multiple core phases of the WNS sourcing methodology and provide mentoring and training to the rest of the team members 
  • Participate in peer reviews for other team member’s projects and check for quality, consistency and compliance with WNS methodology and client specific requirements
  • Coach, transfer knowledge, and develop team members to be more effective in their current roles

Knowledge, Skills and Abilities

• Procurement Functional/Technical Skills:
  • Strong Sourcing skills, including sourcing methodology and process, eSourcing technology, RFX development and management
  • Familiarity with various best practice sourcing approaches and techniques
  • Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data
  • Ability to synthesize data, draw conclusion, and make recommendations based on understanding of client objectives and requirements
  • Proficiency of one or more eSourcing tools (e.g., Ariba, Procuri, Iasta, Zycus, ERP eSourcing module)
  • Basic to intermediate negotiation skills
  • Understanding of retail store specific categories and their pricing/cost structures, terminology, key vendors, key requirements, typical sourcing levers, etc.
• Business Fundamentals:
  • Excellent written and verbal communication skills
  • Demonstrated teamwork and team leadership capabilities
  • Excellent project management skills including project planning, time management, multitasking, critical path definition
• Client Services Capabilities:
  • Strong customer service orientation including demonstrated issue resolution and relationship management skills
  • Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups
  • Solid decision making ability using available facts in sensitive client situations

Qualifications

• Bachelor’s Degree
• Minimum 3-5 years of work experience in procurement, sourcing, contracts, or supply chain
• Minimum 2-3 years of sourcing experience in professional services or SaaS categories