Solutions Engineer / Senior Solutions Engineer (Level Flexible)

The Solutions Engineer will act as the technical bridge between prospective customers, sales teams, and internal stakeholders by translating business challenges into effective solution strategies. This role requires strong customer engagement skills, technical curiosity, and the ability to demonstrate how technology can create measurable value.

• Lead discovery sessions with prospective customers to understand their risk, compliance, and operational challenges.
• Conduct compelling product demonstrations alongside sales teams, tailoring presentations to customer objectives and industry needs.
• Facilitate workshops to gather information about current processes, workflows, pain points, and improvement opportunities.
• Configure customized demonstrations and proof-of-concept applications using a flexible no-code platform.
• Serve as a trusted technical advisor throughout the sales cycle by connecting customer needs with solution capabilities.
• Build strong relationships with prospects and help guide them toward successful technology decisions.
• Educate customers and broader audiences through webinars, documentation, and thought leadership content.
• Provide product feedback and market insights to internal teams to influence future improvements.
• Collaborate with implementation and customer success teams to ensure smooth customer transitions after purchase.
• Leverage AI-powered tools and automation capabilities to improve demo creation, workflow efficiency, and customer engagement.

Requirements:

The ideal candidate is a customer-focused technical professional with experience in GRC, cybersecurity, risk management, or related fields. They should be comfortable presenting software solutions, managing multiple engagements, and connecting technical capabilities to business outcomes.

• 4+ years of experience in GRC, cyber risk, compliance, or adjacent fields as a Solutions Engineer, consultant, practitioner, or similar role.
• Experience delivering software demonstrations, technical presentations, or customer-facing solution workshops.
• Strong ability to understand customer challenges and communicate how technology can address business needs.
• Experience managing multiple projects, customer engagements, and priorities simultaneously.
• Strong collaboration skills and the ability to work effectively with sales, product, implementation, and customer success teams.
• Curiosity and willingness to continuously learn new technologies, products, and industry trends.
• Experience selling, implementing, or administering GRC SaaS platforms is preferred.
• Familiarity with governance, risk, and compliance concepts is a strong advantage.
• Experience using generative AI tools, automation platforms, or technical productivity assistants is preferred.
• Experience with enterprise software environments and consultative sales processes is beneficial.

Benefits:

• Competitive on-target earnings range of $140,000–$180,000 annually, depending on role level and experience.
• Equity compensation opportunities.
• Comprehensive health and wellness benefits.
• Generous paid time off (PTO), company holidays, health days, and summer Fridays.
• Professional development opportunities, including learning resources and mentorship programs.
• Access to modern AI-powered tools designed to improve productivity and collaboration.
• Opportunities to contribute to employee resource groups and inclusion initiatives.
• Paid volunteer time and company-supported community initiatives.
• Collaborative culture focused on ownership, innovation, and customer impact.