Solutions Engineer

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  • Company Graylog, Inc
  • Employment Full-time
  • Location 🇺🇸 United States nationwide
  • Submitted Posted 2 days ago - Updated 15 hours ago

Graylog: AI-Powered Security & IT Operations Without Compromise


Graylog builds the AI-powered SIEM and log management platform that security and IT teams rely on to quickly catch threats, investigate with clarity, and control data costs — all without trade-offs. Our platform brings together scalable log management, real-time visibility, and explainable AI that supports analysts with clear insights instead of black-box guesses. It helps teams zero in on real threats, act faster, and make decisions with confidence.


More than 60,000 organizations across 180 countries use Graylog products — from Security and Enterprise to our long-standing Open edition — to gain clarity, context, and control across their environments. Rooted in open source and headquartered in Houston, we continue to grow a global community and customer base that values speed, transparency, and practical innovation.


Our work is also earning industry attention. Graylog made its first appearance on the Gartner SIEM Magic Quadrant and was named both a “Leader” and “Outperformer” in GigaOm’s 2025 SIEM Radar. These recognitions back up what our customers already see every day: Graylog works — without slowing teams down or bloating budgets.


We're a people-first company. Remote-friendly by design, we offer the flexibility to work where you’re most effective — whether that’s one of our hubs in Hamburg, Munich, London, or Houston, or from a home office anywhere in the world. Prefer the office? Go for it. Want to hot-desk now and then? No problem. Fully remote? That works too. And yes, it’s working. In addition to industry recognition, Graylog was named to BuiltIn’s Best Places to Work list — a reflection of how we operate and the impact our teams make every day.


If you’re looking to join a team that values curiosity, craftsmanship, and impact — and you want to build tools that make real work easier — we think you’ll feel right at home.


Who we’re looking for; 


As our sales and solutions engineering teams continue to grow, we’re recruiting a Solutions Engineer to support our sales team and customer engagement initiatives. As a Solutions Engineer here at Graylog you will be promoting our solutions to new and existing clients. 


Our Solutions Engineers have a unique blend of technical sales acumen and as such will have the ability to deliver technical sales presentations, and product demonstrations, and bring to life the value Graylog will provide to our customers. 


You will cover and support our accounts throughout the US mid-market (chip in elsewhere as necessary) and have the opportunity to leverage the brand name of an open-source software solution that is deeply embedded within the IT systems community. 


You will report to our VP, Solutions Engineering.


Additional responsibilities will include but are not limited to;
  • Assess client’s needs and resources, and recommend appropriate Graylog and complementary solutions.
  • Assist the pre-sales team in the design, planning, and implementation of Graylog into customer environments.
  • Scope required professional services engagements.
  • Present at trade shows, and seminars, and oversee internal demonstration facilities.
  • Act as the voice of the customer to drive future enhancements to Graylog. 
  • Help in researching and developing new products.


Your background and experience will look like;
  • 1+ years of experience in pre-sales, sales engineering, solution consulting, sales, or equivalent experience working for a global security software vendor. 
  • Building, supporting, and selling security solutions experience preferred.
  • Ability to highlight Graylog product differentiators against our competitors in the Centralized Log Management, SIEM, API Security, and TDIR market.
  • ElasticSearch, Splunk, LogRhythm or other log management/ SIEM platform experience advantageous 
  • Prior experience presenting security solutions at trade shows and security conferences.
  • Ability and willingness to travel up to 20%


A little bit about you;
  • You have unwavering personal integrity and work ethic.
  • You are a team player and excel individually as the situation dictates.
  • You ask, “how we can, not why we can’t”.
  • You have a sense of humor.
  • You are passionate, optimistic, and energetic.
  • You have an insatiable thirst for knowledge and improvement and the desire to grow in your role and with the company!
  • You enjoy keeping up to speed on the latest Cyber Security and Software trends… you work relentlessly to be innovative and stay relevant for the benefit of our customers, partners, employees, and company.
  • You evoke inspiration in those around you and encourage them to create their best work.
  • You always work for the best interest of the team.
  • You are proactive, a tenacious self-starter to the core.
  • You graciously give and receive feedback.


Just some of the reasons why to join Graylog;
  • Opportunity to work with a globally distributed and diverse team
  • Grow and develop professionally and personally in a fast-growing environment
  • Choice of latest equipment to help you succeed 
  • Monthly allowance to support your commute costs and support outfitting your work-from-home environment


Here at Graylog, you'll find a diverse group of experienced professionals who love to have fun while meeting the needs of our customers with the best solution and customer service available.


Our values


Openness- As a global company, we encourage our people to bring their backgrounds, ideas, and perspectives to our collective work. We lead with integrity and are committed to doing what is best for the Graylog community.


Collaboration- Through mutual respect, trust, and candid communication across all teams, we deliver the best ideas and results.


Useful Innovation- We take calculated risks to find new ways to innovate. By continuously improving ourselves, processes, and technologies, we deliver the best solution for our customers.


Ownership- As owners, we take the initiative to solve internal and external problems while supporting peer success and holding ourselves accountable for delivering the best work. We do this from a place of high trust.


Do the Right Thing!- Comfort and safety come from knowing that everyone will do the right thing, even when nobody's looking.


For further information please submit an application and a member of the Graylog People Team will be in touch.


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