Solutions Consultant (hybrid in New York)

Founded in 2021, Pulsora the “Enterprise Sustainability Platform”, is a well-funded Silicon Valley software startup.  It is dedicated to empowering purpose-driven enterprises to manage and improve their environmental, social, and governance (ESG) and overall sustainability footprint with an integrated, comprehensive, flexible, and innovative technology platform built for compliance, tracking, and insight. We are well funded, have amazing customers across industries and geographies, established strategic partnerships with leading ERP and consulting firms, and are growing fast! 

About the Role 

You will be an early member of Pulsora’s Solutions Consultant team and play a pivotal role in our growth. You will lead enterprise implementations across the region, perform sales engineering, and manage customers within customer success. Your contribution will give valuable design insights that contribute to the direction and roadmap of the product line, working closely with our world-class engineering team (with leadership experience from Nielsen, Oracle, TIBCO). Plus, you will gain exposure through a variety of customer engagements in different industries, departments, and geographies. 

Day to day responsibilities: 

• Lead complicated enterprise implementations of the Pulsora platform with new customers in the North America region and beyond

• Analyze our customer’s needs and services to design and implement solutions that would maximize productivity and enhance the quality of deliverables 

• Manage escalations and be the professional services expert in the North America region

• Provide guidance relating to platform configuration and process improvement 

• Develop expertise of our product to credibly answer business questions for our prospects and customers; demonstrate how to get the most from our product 

• Lead product demonstrations to prospects and customers as needed while working proactively with internal systems engineers, technical architects, and product owners to strategize on opportunities, cross-train, and transfer knowledge 

• Collaborate with Account Executives to hand-off work products for user adoption 

• Hands-on creation and delivery of POC's and pilots, in conjunction with the Engineering team. This will include understanding business requirements, data modeling, validations, integrations, ETL, analytics and workflow 

• Responsible for the customer success of a few customers, running quarterly business reviews, maintaining relationships, and helping them launch their annual collection/reporting cycles

About you 

• Previous experience in an enterprise software  implementation or technical consultant role, ideally working with a startup / emerging SaaS platform

• Possess a technical understanding in the following areas: DMBA, SQL, BPM, analytics (Apache Superset), Java, JavaScript, Python, and general open-source tech

• Proven track record of success in leading customers through software implementation and solutions configuration projects

• Familiarity with carbon emissions data and/or reporting through standards such as the Carbon Disclosure Project (CDP) , SASB, GRI or others is a plus

• Thrive on juggling projects, multitasking, and working with offshore teams primarily in India 

• Must be highly self-motivated, nimble, with a ‘can-do’ attitude; you excel working in a startup and remote environment 

• You have experience: 

  • 5-10 years of work experience in technical solutions

  • Bachelor’s in computer science, engineering, information systems or equivalent

Why work at Pulsora?

We believe that progress happens by bringing together people from all walks of life who have the drive and the influence to improve our world now and for the next generations!

• Ideally have industry and market knowledge of ESG and sustainability

• The company will pay with salary, equity, and benefits

• You’ll get to work on problems that are hard and important

• You get to work on a solution that helps the planet and helps us all

• You’ll be joining an extraordinary team at the beginning of an extraordinary journey

• Hybrid-friendly work environment, in office 2-3 times per week (for those in New York, San Francisco Bay Area, and Munich)

Pulsora Core Values

• Compassionate candor

• Transparency

• Embrace diversity and cultivate belonging

• Make a positive impact

• Delight customers

Join us and become a driver for positive change!