Solution Architect

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  • Company YOU.com
  • Employment Full-time
  • Location 🇺🇸 United States nationwide
  • Submitted Posted 1 month ago - Updated 4 hours ago
<div class="content-intro"><p><span class="AnswerParser_TextContainer__z_Iiv" data-testid="youchat-text"><strong>you.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences.</strong> As a cutting-edge technology company, we combine advanced AI models with user-first principles to deliver tools that enhance discovery, creativity, and productivity. At you.com, we are on a mission to create the most helpful search engine in the world—one that prioritizes transparency, privacy, and user control. </span></p><p><span class="AnswerParser_TextContainer__z_Iiv" data-testid="youchat-text">We’re building a team of innovators, problem-solvers, and visionaries who are passionate about shaping the future of AI and technology. </span><span class="AnswerParser_TextContainer__z_Iiv" data-testid="youchat-text"><strong>At you.com, you’ll have the opportunity to work on impactful projects, collaborate with some of the brightest minds in the industry, and grow your career in an environment that values creativity, diversity, and curiosity.</strong>&nbsp;If you’re ready to make a difference and help us revolutionize the way people search and work, we’d love to have you join us!</span></p><p>&nbsp;</p></div><div class="CjVfdc"><div class="PPhIP rviiZ"><div class="CjVfdc"><strong><span class="jW0mOd C9DxTc ">About the Role</span></strong></div><h2 id="h.ba2eku862d8o_l" class="zfr3Q JYVBee CDt4Ke "></h2><p class="zfr3Q CDt4Ke ">We are seeking a Delivery Solution Architect to lead the design, delivery, and validation of enterprise SaaS AI solutions for our customers. In this role, you will be responsible for architecting end-to-end solutions that balance technical excellence, usability, and business value. You will guide customers and internal teams through the entire solution lifecycle—from discovery and detailed design to implementation and solution validation—ensuring that our offerings are robust, scalable, and deliver exceptional user experiences. This position requires a blend of technical depth, process rigor, and a user-centric mindset, as well as the ability to communicate complex concepts to both technical and non-technical stakeholders.</p><br><div id="h.43qrqilqk1ii" class="CobnVe yMxPgf aP9Z7e"></div><div class="CjVfdc"><span style="text-decoration: underline;"><strong><span class="jW0mOd C9DxTc ">Responsibilities</span></strong></span></div><h2 id="h.43qrqilqk1ii_l" class="zfr3Q JYVBee CDt4Ke "></h2><div id="h.xddhbhwjeetz" class="GV3q8e yMxPgf aP9Z7e"></div><div class="CjVfdc"><span class="C9DxTc ">Solution Discovery &amp; Design</span></div><h3 id="h.xddhbhwjeetz_l" class="zfr3Q OmQG5e CDt4Ke "></h3><ul class="n8H08c UVNKR "><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Lead discovery workshops with customers and stakeholders to elicit business, functional, and technical requirements, ensuring a deep understanding of customer objectives and constraints .</span></p></li><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Translate business needs into comprehensive solution architectures, including process flows, technical blueprints, and user journey maps .</span></p></li><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Collaborate with UX/UI designers to ensure that usability and user experience are integral to the solution design, supporting seamless and intuitive interactions .</span></p></li><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Develop detailed technical designs, including system integrations, data flows, and security models, ensuring alignment with enterprise architecture standards .</span></p></li></ul><div id="h.r79feq7fadje" class="GV3q8e yMxPgf aP9Z7e"></div><div class="CjVfdc"><span class="C9DxTc ">Technical Leadership &amp; Solution Validation</span></div><h3 id="h.r79feq7fadje_l" class="zfr3Q OmQG5e CDt4Ke "></h3><ul class="n8H08c UVNKR "><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Serve as the technical authority throughout the project lifecycle, providing guidance on architectural decisions, technology selection, and best practices .</span></p></li><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Oversee the implementation of solutions, working closely with engineering, product, and QA teams to ensure fidelity to the design and timely delivery .</span></p></li><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Lead solution validation activities, including technical feasibility assessments, performance testing, and user acceptance testing, to ensure solutions meet business and technical requirements .</span></p></li><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Proactively identify and mitigate technical risks, ensuring solutions are scalable, secure, and maintainable .</span></p></li></ul><div id="h.gn5hy2r4mkcw" class="GV3q8e yMxPgf aP9Z7e"></div><div class="CjVfdc"><span class="C9DxTc ">Process &amp; Project Management</span></div><h3 id="h.gn5hy2r4mkcw_l" class="zfr3Q OmQG5e CDt4Ke "></h3><ul class="n8H08c UVNKR "><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Define and document solution delivery processes, ensuring repeatability, quality, and continuous improvement across projects .</span></p></li><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Track project milestones, deliverables, and dependencies, providing regular updates to stakeholders and escalating issues as needed .</span></p></li><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Support resource allocation and coordination, ensuring the right mix of technical and business expertise is applied to each initiative .</span></p></li></ul><div id="h.3si2ibfxrs8r" class="GV3q8e yMxPgf aP9Z7e"></div><div class="CjVfdc"><span class="C9DxTc ">Customer Engagement &amp; Cross-Functional Collaboration</span></div><h3 id="h.3si2ibfxrs8r_l" class="zfr3Q OmQG5e CDt4Ke "></h3><ul class="n8H08c UVNKR "><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Act as a trusted advisor to customers, building strong relationships and setting clear expectations regarding solution scope, timelines, and deliverables .</span></p></li><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Partner with sales, customer success, and field engineering teams to accelerate adoption and drive impactful business outcomes .</span></p></li><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Provide feedback to product and engineering teams based on customer insights and solution performance, influencing product enhancements and roadmap priorities .</span></p></li></ul><div id="h.3mh2i7xzypos" class="GV3q8e yMxPgf aP9Z7e"></div><div class="CjVfdc"><span class="C9DxTc ">Training &amp; Enablement</span></div><h3 id="h.3mh2i7xzypos_l" class="zfr3Q OmQG5e CDt4Ke "></h3><ul class="n8H08c UVNKR "><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Deliver training and enablement sessions to customers and internal teams, ensuring effective adoption and long-term success with our solutions .</span></p></li><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Develop and maintain solution documentation, architectural artifacts, and best practice guides to support ongoing customer success.</span></p></li></ul></div><div class="PPhIP rviiZ">&nbsp;</div><div class="PPhIP rviiZ"><span style="text-decoration: underline;"><strong>Qualifications</strong></span><br><div id="h.z019cfxfnnqh" class="CobnVe yMxPgf aP9Z7e"></div><h2 id="h.z019cfxfnnqh_l" class="zfr3Q JYVBee CDt4Ke "></h2><div id="h.50kqlxpm3n24" class="GV3q8e yMxPgf aP9Z7e"></div><div class="CjVfdc"><span class="C9DxTc ">Technical Acumen</span></div><h3 id="h.50kqlxpm3n24_l" class="zfr3Q OmQG5e CDt4Ke "></h3><ul class="n8H08c UVNKR "><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Deep expertise in designing and implementing enterprise SaaS and AI solutions, with a strong understanding of cloud platforms (AWS, Azure, GCP), data engineering, and machine learning frameworks (e.g., TensorFlow, PyTorch) .</span></p></li><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Proficiency in programming languages such as Python, Java, or C++, and experience with modern DevOps/MLOps practices (Docker, Kubernetes, CI/CD) .</span></p></li><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Demonstrated ability to architect solutions that balance technical, business, and user experience requirements .</span></p></li></ul><div id="h.2d1kwht2c4mh" class="GV3q8e yMxPgf aP9Z7e"></div><div class="CjVfdc"><div class="PPhIP rviiZ">&nbsp;</div><span class="C9DxTc ">Process &amp; Project Management</span></div><h3 id="h.2d1kwht2c4mh_l" class="zfr3Q OmQG5e CDt4Ke "></h3><ul class="n8H08c UVNKR "><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Proven experience leading solution discovery, detailed design, and validation processes in complex enterprise environments .</span></p></li><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Strong organizational and time management skills, with the ability to manage multiple concurrent projects and competing priorities .</span></p></li></ul><div id="h.p5ufopxjnhqc" class="GV3q8e yMxPgf aP9Z7e"></div><div class="CjVfdc"><div class="PPhIP rviiZ">&nbsp;</div><span class="C9DxTc ">Communication &amp; Leadership</span></div><h3 id="h.p5ufopxjnhqc_l" class="zfr3Q OmQG5e CDt4Ke "></h3><ul class="n8H08c UVNKR "><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Exceptional communication and interpersonal skills, with the ability to engage and influence both technical and non-technical audiences .</span></p></li><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Experience building trusted relationships with customers and internal teams, and navigating challenging conversations to drive consensus .</span></p></li></ul><div id="h.7jpe5qs03gv3" class="GV3q8e yMxPgf aP9Z7e"></div><div class="CjVfdc"><div class="PPhIP rviiZ">&nbsp;</div><span class="C9DxTc ">Problem-Solving &amp; Results-Driven</span></div><h3 id="h.7jpe5qs03gv3_l" class="zfr3Q OmQG5e CDt4Ke "></h3><ul class="n8H08c UVNKR "><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Strong analytical and problem-solving skills, with a track record of delivering high-quality solutions under tight deadlines .</span></p></li><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Innovative mindset, with a passion for continuous learning and staying current with evolving technologies and industry trends .</span></p></li></ul><div id="h.ergbgpwyw31b" class="GV3q8e yMxPgf aP9Z7e"></div><div class="CjVfdc"><div class="PPhIP rviiZ">&nbsp;</div><span class="C9DxTc ">Education &amp; Certifications</span></div><h3 id="h.ergbgpwyw31b_l" class="zfr3Q OmQG5e CDt4Ke "></h3><ul class="n8H08c UVNKR "><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.</span></p></li><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert, Google Professional Cloud Architect, or AI/ML certifications) are highly desirable .</span></p></li></ul><br><div id="h.s2rqa94wfcid" class="CobnVe yMxPgf aP9Z7e"></div><span style="text-decoration: underline;"><strong><span class="jW0mOd C9DxTc ">What Success Looks Like</span></strong></span><h2 id="h.s2rqa94wfcid_l" class="zfr3Q JYVBee CDt4Ke "></h2><ul class="n8H08c UVNKR "><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Solutions are delivered on time, within scope, and exceed customer expectations for usability, performance, and business value .</span></p></li><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Customers achieve their business objectives and realize measurable value from our SaaS AI solutions .</span></p></li><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">You are recognized as a trusted technical advisor and a go-to resource for solution architecture and delivery excellence .</span></p></li><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Your work drives continuous improvement in our delivery processes and influences product and service enhancements .</span></p></li><li class="zfr3Q TYR86d eD0Rn "><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">You foster a culture of innovation, collaboration, and customer-centricity across teams</span></p></li></ul><br><p class="zfr3Q CDt4Ke "><span class="C9DxTc ">This role is ideal for a strategic, hands-on architect who thrives at the intersection of technology, process, and user experience, and who is passionate about delivering transformative AI solutions for enterprise customers.</span></p></div></div><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p class="p1">Our salary bands are structured based on a combination of geographic tiers and internal leveling. Compensation is determined by multiple factors assessed during the interview process, with the final offer reflecting these considerations.</p></div><div class="title">Salary Band</div><div class="pay-range"><span>$170,000</span><span class="divider">&mdash;</span><span>$210,000 USD</span></div></div></div><div class="content-conclusion"><h4><strong><u>Company Perks:</u></strong></h4><ul><li><p>Hubs in San Francisco and New York City offering regular in-person gatherings and co-working sessions</p></li><li><p>Flexible PTO with U.S. holidays observed and a week shutdown in December to rest and recharge*</p></li><li><p>A competitive health insurance plan covers 100% of the policyholder and 75% for dependents*</p></li><li><p>12 weeks of paid parental leave in the US*</p></li><li><p>401k program, 3% match - vested immediately!*</p></li><li><p>$500 work-from-home stipend to be used up to a year of your start date*</p></li><li><p>$1,200 per year Health &amp; Wellness Allowance to support your personal goals*</p></li><li><p>The chance to collaborate with a team at the forefront of AI research</p></li></ul><p><span style="font-size: 8pt;"><em>*Certain perks and benefits are limited to full-time employees only</em></span></p><p>&nbsp;</p><p><em>You.com participates in E-Verify. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization. (English/Spanish: <a href="https://drive.google.com/file/d/1u7vRUMjyxbI3xX7LkBiHgvzB8qUr8hfT/view?usp=drive_link">E-Verify Participation</a>/<a href="https://drive.google.com/file/d/19uh4fecwISKmXyK3oh2SR958R70O3CVa/view?usp=drive_link">Right to Work</a>)&nbsp;</em><em>We are also an inclusive, equitable, and accessible workplace. Please let us know if you require accommodation for any portion of the recruitment and hiring process.</em></p></div>

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