Solar Programs, Senior Project Manager – Consumer Protection (Compliance) - Remote - US

<div class="content-intro">Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we’ve harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers.</div>We are currently seeking a Solar Programs, Senior Project Manager - Consumer Protection (Compliance) to join our Distributed Energy Resources (DERs) Department. As a member of the DERs Department, you will assist with driving customer participation in programs that incentivize the adoption of distributed and community solar. Solar energy is critical in driving our nation’s progress toward a decarbonized grid, and you will play a material role in helping our team make this future a reality.   This position will report to the Senior Manager of the Consumer Protection team and will support our work as the Program Administrator for Illinois Shines. Illinois Shines is the statewide incentive program aimed at assisting people across Illinois to more affordably transition to solar power. To meet Illinois’ goal of having 100% of its energy come from renewable energy sources by 2050, it is imperative that consumers’ rights are protected when working with companies registered with the Program. Come help our dedicated team with this important role in the clean energy transition!       Daily responsibilities include but are not limited to: <ul><li style="font-family: 'times new roman', times, serif; font-size: 14pt;">Investigating alleged violations of Illinois Shines program requirements Making recommendations for informal mediation, potential pre-disciplinary and disciplinary action for apparent and/or confirmed Program violations based upon Program requirements </li><li style="font-family: 'times new roman', times, serif; font-size: 14pt;"><span data-ccp-parastyle="Default" data-ccp-parastyle-defn="{"ObjectId":"272499da-5523-5969-b17c-4f82c0ce3910|1","ClassId":1073872969,"Properties":[469775450,"Default",201340122,"2",134233614,"true",469778129,"Default",335572020,"1",469777841,"Arial",469777842,"Arial",469777844,"Arial",469769226,"Arial",335551500,"0",268442635,"24",335559740,"240",201341983,"0",335559739,"0",201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777843,"Calibri",201341986,"1"]}">Timely drafting letters to entities alleged or confirmed to have violated Program requirements, consistent with standard operating procedures   </li><li style="font-family: 'times new roman', times, serif; font-size: 14pt;">Editing letters and disciplinary-related correspondence by other team members to ensure compliance with internal standard operating procedures and client expectations </li><li style="font-family: 'times new roman', times, serif; font-size: 14pt;">In collaboration with the Senior Manager, ensuring the Consumer Protection team follows its internal processes for disciplinary action, and proactively identifying process improvements </li><li style="font-family: 'times new roman', times, serif; font-size: 14pt;">Identifying, drafting, and training team members on new procedures for disciplinary-related process improvements </li><li style="font-family: 'times new roman', times, serif; font-size: 14pt;">Identifying trends in consumer complaints and Program violations; recommending potential proactive measures to help promote Program compliance and reduce consumer protection violations; monitoring corrective actions and compliance plans for entities confirmed to have violated Program requirements </li><li style="font-family: 'times new roman', times, serif; font-size: 14pt;">Maintaining client relationships, serving as a trusted partner for our current and new clients  </li><li style="font-family: 'times new roman', times, serif; font-size: 14pt;">Organizing and leading in-person meetings, conference calls, and collaboration sessions with client as well as program participants and customers </li><li style="font-family: 'times new roman', times, serif; font-size: 14pt;">Tracking deliverables, milestones, and following up with stakeholders and team members to ensure they are on task to complete action items </li><li style="font-family: 'times new roman', times, serif; font-size: 14pt;">Tracking key performance metrics and goals </li><li style="font-family: 'times new roman', times, serif; font-size: 14pt;">Participating in and leading cross-department meetings and discussion, prioritizing and delegating follow-up items, tracking and reporting progress </li><li style="font-family: 'times new roman', times, serif; font-size: 14pt;">Effectively prioritizing and managing additional ad-hoc requests and responsibilities in a fast-paced environment </li></ul> Minimum qualifications:  <ul><li style="font-family: 'times new roman', times, serif; font-size: 14pt;">A bachelor’s degree </li><li style="font-family: 'times new roman', times, serif; font-size: 14pt;">A minimum of 8 years' of relevant work experience in compliance, consumer protection, legal/paralegal, regulatory, auditing and/or quality control  </li><li style="font-family: 'times new roman', times, serif; font-size: 14pt;">Strong written communication skills including editing/reviewing team members’ work  </li><li style="font-family: 'times new roman', times, serif; font-size: 14pt;">Ability to train staff on professional writing  </li><li style="font-family: 'times new roman', times, serif; font-size: 14pt;">Exceptional attention to detail in written deliverables  </li><li style="font-family: 'times new roman', times, serif; font-size: 14pt;">Ability to interact professionally with clients and to serve as the primary point of client contact </li><li style="font-family: 'times new roman', times, serif; font-size: 14pt;">Demonstrated outstanding analytical and problem-solving skills, including risk management and mitigation </li><li style="font-family: 'times new roman', times, serif; font-size: 14pt;">Extensive experience using Microsoft Office (Office365, SharePoint, OneNote)</li><li style="font-family: 'times new roman', times, serif; font-size: 14pt;">A one page cover letter will be required explaining your interest in the company and the role (the use of AI is prohibited in the drafting) </li></ul>  Desired qualifications: <ul><li style="font-family: 'times new roman', times, serif; font-size: 14pt;">Knowledge of solar policies, terminology, and programs </li><li style="font-family: 'times new roman', times, serif; font-size: 14pt;">Experience with Salesforce </li></ul> The salary range for this role is $92,000–$125,000/annually with a target compensation of $106,250/annually based on experience and qualifications<div class="content-conclusion">Compensation is commensurate with experience and includes a generous retirement package. Energy Solutions provides an excellent benefits package including medical, dental and vision insurance, other pre-tax contribution plans and an Employee Stock Ownership Plan (ESOP).AI Use At Energy Solutions we believe in the importance of authentic interactions and equitable opportunities. We base our candidate selection on one’s own skills, knowledge, and experience. To ensure the integrity and fairness of our interview process, the use of artificial intelligence (AI) tools (including Generative AI) or other means to generate or assist with responses during interviews is strictly prohibited. This practice supports our commitment to create a transparent and equitable space where skills, knowledge and experience skills can truly shine.Equal Opportunity EmployerEnergy Solutions is an affirmative action-equal opportunity employer and prohibits discrimination and harassment of any type. We afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristics protected by law. Energy Solutions conforms to the spirit as well as to the letter of all applicable laws and regulations.Office Locations and a Remote WorkforceEnergy Solutions operates as a predominantly remote workforce with offices in  <a class="c-link" href="https://energy-solution.com/contact-us/" target="_blank" data-stringify-link="https://energy-solution.com/contact-us/" data-sk="tooltip_parent">six different locations</a>. Employees who reside within 40 miles of an office (except New York) will be assigned to that location, though in-office attendance requirements may vary by team. At this time, we are not accepting applications from candidates residing in the following states: Delaware, Kentucky, Mississippi, Montana, Nebraska, North Dakota, and Wyoming.Background Check InformationInformation will be requested to perform the compulsory background check. A drug screen and authorization to work in the U.S. indefinitely are preconditions of employment. Energy Solutions is an equal opportunity employer.Reasonable Accommodations Energy Solutions is committed to providing access and reasonable accommodation for individuals with disabilities. If you require accommodations in completing this application, interviewing, and/or completing any pre-employment testing, or otherwise participating in the employee selection process, please email <a href="mailto:accommodation@energy-solution.com">accommodation@energy-solution.com</a>.<a href="https://energy-solution.com/wp-content/uploads/2023/07/ES-Privacy-Notice-for-Job-Applicants.pdf" target="_blank">Privacy Notice for Job Applicants </a>  </div>

Solar Programs, Senior Project Manager – Consumer Protection (Compliance) - Remote - US

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