Software Subscription Renewal Rep

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Software Subscription Renewal Rep in United States.

This role is focused on driving customer retention and subscription revenue growth through proactive renewal management and consultative engagement. You will manage a portfolio of enterprise customers, ensuring timely renewals while identifying opportunities for expansion and long-term value creation. Acting as a key commercial contact, you will work closely with customers to understand their needs, address concerns, and guide them through renewal decisions. The role requires strong coordination across internal teams, including sales, customer success, and operations, to ensure smooth execution of subscription cycles. You will operate in a fast-paced, performance-driven environment where pipeline management and forecasting accuracy are essential. Success in this role depends on strong communication skills, commercial acumen, and the ability to build trusted customer relationships.

Accountabilities:

You will be responsible for managing subscription renewals and driving customer retention while identifying growth opportunities across your assigned portfolio:

Manage a portfolio of customer renewals, ensuring on-time execution and revenue retention
Engage customers proactively to understand usage, needs, and renewal requirements
Identify and close upsell and cross-sell opportunities during the renewal process
Maintain accurate forecasting, pipeline tracking, and CRM data management
Collaborate with internal teams to resolve customer issues and support deal execution
Communicate with stakeholders to guide renewal decisions and address objections
Monitor account health and ensure consistent follow-up to drive deal progression

Requirements:
You bring experience in customer-facing sales or renewals roles, with strong commercial and organizational capabilities:

4–6 years of experience in renewals, inside sales, account management, or similar customer-facing roles
Proven ability to manage multiple deals, priorities, and deadlines in a fast-paced environment
Strong communication and negotiation skills with a consultative approach
Experience working with enterprise or complex B2B customers
Familiarity with CRM systems (e.g., Salesforce) and pipeline management practices
Analytical mindset with attention to detail and strong organizational skills
Ability to collaborate effectively across cross-functional teams
Exposure to subscription-based or SaaS sales models is highly preferred

Benefits:

Competitive base salary range: $54,400 – $100,050 USD annually, plus potential variable compensation
Remote work flexibility with work-from-anywhere options
Flexible working hours focused on performance and outcomes
Comprehensive health coverage including medical, dental, and vision plans
401(k) retirement plan with company match
Paid time off, parental leave, and sabbatical opportunities
Strong learning culture with sales training and professional development programs
Career growth opportunities in a dynamic, high-performance environment
Employee recognition programs and collaborative team culture.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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Software Subscription Renewal Rep

USA Remote Jobs