Why this role
The Manager, Software Engineering will lead our team responsible for connections with our distribution partners and related internal systems such as booking engine, payments systems and third party applications. This role will be leading a distributed team of engineers focused on delivering robust, high-performing, traceable, observable server side systems in a fast-paced agile environment. This role will collaborate closely with other development teams and the product organization to understand internal and external stakeholder needs and plan migration and roll-out strategies. This role will be technical, including responsibility for architecture, technical strategy, and communication of technical decisions across the wider organization in addition to delivery of critical systems.
This role requires broad and deep experience with large-scale system migrations (not rewrites), API design, and developing critical integrations with third party systems. The candidate must be comfortable leading strategy, planning iterative and incremental releases, and contributing tactically to design.
This role will identify and drive process optimizations to improve team alignment, effectiveness and efficiency. This role will collaborate on technology + tool selections, and assign resources as needed to complete product requirements. This position requires frequent communication and interactions with our leadership team, and a driven individual to take on the responsibilities to develop and shape the product’s engineering roadmap and strategic team goals.
What you’ll do
- Oversee technical design and development of new features and capabilities in our APIs to be used by other internal systems
- Lead all strategy, design, and implementation efforts to define and design high-performing APIs related to third party system integration with our distribution partners
- Responsible for the overall development life cycle of the solution and managing complex projects with significant impact
- Lead system assessments and oversee implementations, including project management, change management and issue management
- Manage, develop and mentor a team of developers including giving and receiving performance feedback, driving team engagement and action planning from quarterly engagement survey results
- Partner cross functionally with the Product organization including other development teams, distribution operations, accounting, and guest services to coordinate migrating existing services and define roadmaps for improvements in alignment with the product vision and corporate objectives
- Work closely with the DevOps team to implement CI/CD processes that shorten the development life cycle and provide continuous delivery of high quality software
- Define and implement agile processes that are a best fit and help drive engineering velocity and quality
- Guide technology and tool decisions as they relate to development
- Drive Operational Excellence - establish coding standards and best practices, including monitoring & operation of production services
What makes you a great fit
- 5+ years of product development experience, ideally in NodeJS, Go or other similar languages (Python, Ruby, Rust, Java, PHP, etc.)
- 3+ years of engineering management experience
- Expertise in designing and implementing solutions in a highly integrated, enterprise scale, multi-technology environment
- Desire to design and build world class solutions
- Experience building commerce applications
- 3+ years of experience in an agile or extreme programming environment while driving continuous improvement
- Excellent organizational skills with the ability to manage multiple projects and timelines
- Strong leadership, communication, collaboration, conflict resolution and business stakeholder management skills
Nice to haves
- Experience in partnering with DevOps teams to optimize CI/CD pipelines
- Salesforce integration and or development experience a plus
- Experience designing, planning, and executing legacy system migrations
Compensation
For this role, our salary range is $148,000 to $206,000, depending on relevant experience. This role will also be eligible to receive a variable annual bonus based on both company and individual performance.