This position is posted by Jobgether on behalf of a partner company. We are currently looking for a SOC Supervisor in United States.
This role is a key leadership position within a fast-paced Security Operations Center, responsible for ensuring the effectiveness, consistency, and continuous improvement of daily security monitoring and incident response activities. You will oversee SOC analysts, coordinate real-time incident handling, and ensure that operational workflows meet strict service level and quality standards. Acting as both a tactical incident commander and a strategic people leader, you will guide the team through high-pressure security events while driving long-term process maturity. The position requires a strong balance of technical cybersecurity expertise and team leadership capabilities. You will collaborate closely with internal IT, engineering, and customer stakeholders to ensure timely and effective security responses. This is a high-impact role where your leadership directly strengthens organizational security posture and operational resilience.
Accountabilities:- Oversee daily SOC operations, ensuring queue health, ticket prioritization, and efficient alert triage and response
- Act as Incident Commander during high-severity or major security incidents, coordinating response efforts and communications
- Lead stakeholder communication during incidents, including internal teams, customers, and executive leadership
- Ensure adherence to SLAs across detection, triage, escalation, and resolution processes
- Manage SOC staffing, shift schedules, on-call rotations, and workload distribution
- Coach, mentor, and develop SOC analysts across multiple experience levels, supporting performance and career growth
- Conduct regular QA reviews of incident handling, documentation, and case management quality
- Enforce SOC playbooks, SOPs, and standardized workflows to ensure consistency and compliance
- Identify process inefficiencies and drive operational improvements, including automation and tooling enhancements
- Track and report SOC KPIs, operational risks, and performance metrics to leadership
- Partner with engineering, detection, and IT teams to improve detection capabilities and reduce false positives
- Lead root cause analysis and corrective action initiatives for operational issues
Requirements:
- 5+ years of experience in Security Operations, Incident Response, or Cybersecurity Operations
- 2+ years of leadership experience in a SOC or similar security operations environment
- Proven experience managing major security incidents and acting in an incident command role
- Strong understanding of SOC workflows, escalation processes, and alert triage methodologies
- Experience with SOC tools such as SIEM, SOAR, EDR/XDR, and ticketing/case management platforms
- Ability to manage operational queues, prioritize workloads, and maintain SLA performance
- Strong communication skills with experience engaging technical teams, customers, and executive stakeholders
- Experience with KPI reporting, performance tracking, and operational analytics
- Knowledge of SOC playbooks, SOP governance, and process standardization practices
- Strong coaching, leadership, and team development skills
- Ability to remain calm, structured, and decisive under high-pressure situations
- Bachelor’s degree in Cybersecurity, IT, Computer Science, or related field preferred
- Preferred certifications such as Security+, CySA+, GCIH, GCIA, or CISSP
Benefits:
- Competitive salary ranging from $110,000 to $115,000 annually
- Comprehensive health coverage including medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Flexible spending and health savings accounts
- Paid time off, paid parental leave, and 10 paid holidays plus floating holidays
- Short-term and long-term disability insurance fully covered
- Life and AD&D insurance with optional supplemental coverage
- Employee assistance and wellness programs
- Remote-first work arrangement with occasional travel (3–4 times per year)
- Professional development opportunities in a growing cybersecurity environment.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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