Snr. Social Media Manager (Remote)

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  • Company KnowBe4
  • Employment Full-time
  • Location 🇺🇸 United States, Florida
  • Submitted Posted 1 month ago - Updated 34 minutes ago

The Snr. Social Media Manager is responsible for driving strategy and performance for organic and paid social media platforms including LinkedIn, Facebook, X and YouTube.

Responsibilities:

  • Develop and execute on global social media strategy; channel-by-channel for organic and paid including identified goals, audiences, content balance and measure of success for channels including LinkedIn, Facebook, X, and YouTube.
  • Manage our social agency, guiding the day-to-day operations of calendar and content creation, approvals and scheduling, and paid campaigns.
  • Create and oversee engaging social media campaigns to support marketing efforts, including Demand Gen, Product Marketing, Events, and International Marketing. Work cross-functionally with other teams to support their initiatives.
  • Collaborate with the Marketing team to maintain a consistent brand voice and message across all social channels.
  • Work closely with our PR team and Evangelists to plan out engaging thought leadership and SME content.
  • Own Community Management for our active social channels.
  • Craft landing pages and lead generation forms for our content to distribute through relevant social channels.
  • Analyze performance to evolve/optimize overarching strategy. Actively recommend new ways to improve engagement on all social media platforms and initiatives.
  • Stay on top of trends in Social Media strategy, channels, design, applications, and tools to keep us ahead of the curve.
  • Oversee and manage internal documentation of social best practices and guidelines.
  • Lead agile project management initiatives to enhance social media campaign efficiency.

Requirements:

  • Bachelor’s degree or equivalent working experience
  • 5 years of B2B social media experience, including managing an agency.
  • Having B2B SaaS and/or cybersecurity experience is a plus.
  • Experience with Hubspot or other Marketing Automation is a plus.
  • Experience with Salesforce or other CRM is a plus. 
  • In-depth knowledge of global social media marketing strategy and the entire social marketing mix—organic, paid, owned and earned
  • Specific in-depth expertise with the LinkedIn platform including Campaign Manager, and full understanding of X, Facebook, and YouTube platforms.
  • Experience implementing and optimizing paid social media campaigns.
  • Deep experience with web and social analytics tools; proficiency in metrics-based decision making
  • Exceptional analytical, quantitative, problem-solving, and critical thinking skills
  • Excellent communicator, writer and creative thinker, with an ability to use both data and intuition to inform decisions
  • Ability to be both a self-starter and team player; strong interpersonal and communication skills
  • Ability to balance priorities and thrive in a fast-paced environment

The base pay for this position ranges from $90,000 - $100,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

We will accept applications until 1/15/2025.

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