Site Reliability Engineer

Responsibilities

• Be available to respond to critical service incidents outside of business hours on a rotating on-call schedule.
  
  
  
• Proactively monitor application health and performance across cloud infrastructure (AWS).
  
  
  
• Troubleshoot and prevent service interruptions in real-time, working closely with development teams to resolve incidents efficiently.
  
  
  
• Lead and participate in disaster recovery drills and security incident simulations.
  
  
  
• Implement Infrastructure as Code (IaC) and maintain scalable deployments using AWS-native tools and services.
  
  
  
• Collaborate with development teams to ensure smooth CI/CD workflows using Git and containerized deployments (Docker).
  
  
  
• Work closely with stakeholders and product teams to ensure technical reliability aligns with business needs.
  
  
  
• Support and improve observability tools, alerting mechanisms, and logging infrastructure to promote transparency and response agility.
  
  
  
• Champion best practices in security, availability, performance, and incident response.

Required Technologies & Tools

• Cloud Infrastructure: Strong proficiency in Amazon Web Services (AWS) with knowledge of services like EC2, ECS, RDS, CloudWatch, and IAM.
  
  
  
• Programming/Scripting: Proficiency in Node.js and scripting for automation and tooling.
  
  
  
• Containerization: Experience with Docker for container-based deployment pipelines.
  
  
  
• Frontend Awareness: Familiarity with React and Ember.js to understand performance implications at the frontend level.
  
  
  
• Backend Stack: Understanding of NestJS and scalable Node-based services.
  
  
  
• Databases: Proficient in MySQL and performance monitoring of relational databases.
  
  
  
• Version Control: Proficiency with Git for collaborative code management and DevOps workflow integration.
  
  
  

Core Competencies

• Incident Response: Calm and focused under pressure with a structured approach to resolving outages and degradation.
  
  
  
• System Design: Ability to contribute to and review architectural designs for scalability and resiliency.
  
  
  
• Collaboration: Strong communication skills to coordinate across developers, QA, and product teams.
  
  
  
• Automation & Efficiency: Passion for automation, repeatability, and continuous improvement.
  
  
  
• Security Mindset: Consistent implementation of security best practices and a strong grasp of data protection standards.
  
  
  

Qualifications

• 3+ years of experience in a Site Reliability, DevOps, or related engineering role.
  
  
  
• Proven track record managing and scaling applications in a production AWS environment.
  
  
  
• Familiarity with full stack environments, particularly those using Node.jss.
  
  
  
• Experience maintaining and deploying databases such as MySQL with performance tuning.
  
  
  
• Experience with container orchestration (e.g., ECS or Kubernetes is a plus).
  
  
  
• Commitment to uptime, performance, and security in fast-moving SaaS environments.