ServiceNow ITOM/ITAM Consultant

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  • Company SpikeIT Global Solutions, Inc.
  • Employment Full-time
  • Location 🇺🇸 United States, California
  • Submitted Posted 2 weeks ago - Updated 7 hours ago

Company Description

 

 

Job Description

Job Title: ServiceNow ITOM/ITAM Consultant

Location: California (Remote)
Job Type: Contract/Full-Time

Key Responsibilities:

  • Implement, configure, and optimize ServiceNow ITOM (IT Operations Management) and ITAM (IT Asset Management) modules.
  • Manage CMDB, Discovery, Event Management, Service Mapping, and Asset Lifecycle processes.
  • Integrate ServiceNow with third-party tools for automated asset tracking and operational visibility.
  • Develop workflows, scripts, and reports to enhance ITAM/ITOM functionality.
  • Ensure compliance with ITIL best practices and IAITAM/ITOM certifications.
  • Collaborate with IT teams to align asset management with business needs.

Required Skills:

  • Hands-on experience with ServiceNow ITOM & ITAM (Discovery, CMDB, Event Management, Hardware/Software Asset Management).
  • Certifications such as ServiceNow Certified Implementation Specialist (CIS-ITSM, CIS-ITOM), ITIL v4, or IAITAM (CSAM/CAMP).
  • Strong knowledge of ITSM processes, cloud assets, and license management.
  • Scripting skills (JavaScript, Glide) and integration experience (APIs, MID Servers).

Additional Information

All your information will be kept confidential according to EEO guidelines.

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