ServiceNow Developer – Secret Clearance Required
REMOTE - DISTRICT OF COLUMBIA, DC
Position Overview:
This role will work closely with our Technology & Innovation Architect and Business Analyst to understand and define agile requirements and drive entire SLDC process from design to building ServiceNow-based solutions.
Responsibilities:
The Developer will be responsible for:
- Gathering Requirements, Analysis, Design, UI, Workflow and Application Development activities.
- Facilitating rollouts of new applications, enhancements, and new modules.
- Implementing ServiceNow customizations including, but not limited to: Scoped Applications, Client Scripts, UI policies, UI Actions, Script Includes, Business Rules, workflow administration, and Reports.
Qualifications and Skills:
- Excellent understanding of the ways in which ServiceNow can be configured, customized, and scripted in both Global and scoped application environments.
- Knowledge of how to assess the performance of a ServiceNow environment, how to diagnose performance problems, and best practices for improving performance.
- Ability to write JavaScript code that is easy to read, follows standards with extensibility and reuse in mind
- Ability to write AngularJS widgets for the Service Portal
- Strong communication skills, both written and verbal
- Must be comfortable engaging stakeholders, process owners, and non-technical users.
- Must be experienced in working with business users to identify business requirements and workflows, and able to translate business requirements into technical solutions.
- Develop clear and concise technical and process documentation, making use of the knowledgebase module within ServiceNow.
- Ensure adherence to all ITIL processes
- Identify, train, and communicate best practices related to ServiceNow development and usage to customers and employees
Requirements:
- Bachelors in Computer Science or equivalent
- Minimum of 3+ years ServiceNow platform (required)
- Must have 5+ years of overall Software Development experience.
- Must have 3+ years of ServiceNow Scoped Application Development experience
- Must have 3+ years of JavaScript programming experience on ServiceNow Platform.
- 5+ years working in an IT Service environment supporting proprietary applications
- Experience implementing systems using the Agile/Scrum methodology
- ServiceNow Developer / Administration Certification
- Experience with scripting in ServiceNow (Scoped App, Business Rules, Script Includes, UI Pages, UI Macros, etc.)
- Experience in working a large-scale development work on ServiceNow
- Experience developing apps using ServiceNow Platform
- ITIL V3 or 2011 Certification
- Candidate should have excellent verbal and written communication skills and able to multi-task in a fast paced, high volume environment
Clearance Level:
- Must be a U.S. Citizen
- Secret
BENEFITS SUMMARY
- 15 PTO days
- 11 paid holidays
- Medical Insurance with – 3 options (HSA with $600 Employer Contribution).
- Dental Insurance with no age limit orthodonture.
- Vision Insurance through EyeMed in and out of network coverage.
- Short Term and Long-Term Disability coverage with 100% premium support,
- Life insurance and AD&D with 100% premium support
- Supplemental Life Insurance
- Critical Care and Accident Insurance availability
- Pet Insurance through Nationwide
- Employee Assistance Program
- 401k with enrollment from day one. 4% deferral by company.
- $1500 Annual Training Budget
- $1500 Referral bonus
- Eligibility for annual merit and discretionary bonus
- Flexible work arrangements
Equal Opportunity Employer Minority/Female/Veterans/Disabled
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