R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.Â
As our Service Delivery Analyst, you will work alongside Service Delivery leadership and associated team members on the revenue cycle delivery for large care organizations, partnering with the Customer Operations team and R1 functional teams to deliver superior results. In this role, you will also contribute to our growing organization as a thought leader helping to improve the R1 RCM (R1) solution and inform our strategy. The Analyst -Service Delivery is also responsible for supporting a high touch relationship with client counterparts and leadership, building and mentoring a high performing team, and being a liaison between internal operations and client teams.
Here’s what you will experience working as a Service Delivery Analyst:
Address and resolve client inquiries to ensure satisfaction and effective communication.
Conduct high-level inventory analysis to support operational efficiency.
Perform reporting duties and data analysis, focusing on claims and patient accounts.
Work closely with the Senior Manager and Director to align strategies and deliverables.
Manage backend revenue cycle processes, particularly hospital billing.
Utilize PowerBI for data visualization and demonstrate proficiency in Excel for detailed analysis.
Effectively manage time and prioritize tasks to meet deadlines and organizational goals.
Required Skills:
Must be competent to proficient with Microsoft Power BI and Microsoft Excel; expert preferred
Strong time management skills
Strong self-organization skills
Self-Motivated
Base-level understanding of revenue cycle metrics and data; competent to proficient preferred
Technically proficient with ever increasing technology.Â
The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
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