Senior Technical Project Manager

Role Summary

Sevaro is seeking a Senior Technical Project Manager to lead customer-facing technical implementations, deliver post-contract customer demos and training, and support internal product initiatives and vendor integrations. This role partners closely with Product, Engineering, Clinical Operations, and Business Development to ensure high-quality delivery of technical solutions for customer implementations. The ideal candidate excels at communication, cross-functional leadership, managing complex technical workflows in fast-paced environments, and can produce deliverables with minimal direction and instruction.

Core Responsibilities

·       Lead customer-facing technical implementations from kickoff through deployment and validation.

·       Deliver post-contract customer demos, training sessions, and platform onboarding across Sevaro’s technology portfolio.

·       Provide backup support product-facing internal projects and vendor integrations when additional technical project management bandwidth is required.

·       Provide backup support for pre-contract technical demos during customer evaluation cycles.

·       Partner with Sevaro’s existing Senior TPM to drive PMO development, including process standardization and governance frameworks.

·       Build and maintain detailed project plans, timelines, RAID logs, communication plans, and status reporting.

·       Coordinate technical requirements, workflow mapping, and integration activities with cross-functional teams.

·       Drive issue escalation, risk management, and structured stakeholder communication throughout the project lifecycle.

Required Qualifications

• 5+ years project management experience, including technical delivery in SaaS, health tech, or related environments.
• Demonstrated ability to manage multiple simultaneous projects with minimal supervision.
• Proven ability to independently create project plans, schedules, and structured communications.
• Strong understanding of software implementation processes, system integrations, and workflow design.
• Excellent communication skills and prior experience leading customer-facing implementations or training.
• Excellent organizational, analytical, and stakeholder-management skills.
• High proficiency with Asana, Monday.com, or other project planning software (project setup, task structures, workflows).
• Experience creating workflow diagrams in Lucidchart, Figma, Miro, or other similar canvas software.
• Experience building and administering SharePoint websites and knowledge repositories.

Preferred Qualifications

• Experience working with Product teams in Agile or hybrid environments.
• Familiarity with healthcare data, interoperability, or vendor ecosystems (if applicable to Sevaro).
• Background contributing to PMO launch or scaling initiatives.
• PMP certification in good standing.

Success Indicators

• On-time delivery of customer implementations with measurable value outcomes.
• Clear, repeatable processes established across the project lifecycle.
• Increased cross-team alignment through standardized PMO practices.
• High-quality documentation, risk management, and communication cadence.