<div><div><p><strong>About this role</strong></p><p>We are looking for a highly skilled and strategic <strong>Senior RCM Specialist</strong> to join our team. This role will play a critical part in driving operational excellence within our revenue cycle with a particular focus on our rapidly evolving Enterprise accounts. </p></div><div><p>The ideal candidate brings deep experience in revenue cycle operations and coding, along with strong knowledge of insurance payer systems and reimbursement processes. They are confident in leading cross-functional collaboration and can represent the RCM team with clarity and authority. You’ll help us solve complex billing issues, optimize claims performance, and protect the integrity of our operations as we scale. </p></div><div><p><strong>What you’ll Do</strong> </p></div><div><ul><li>Take ownership of RCM operations for our Enterprise accounts, leading claim resolution and workflow optimization efforts.</li><li>Serve as a key RCM point of contact in cross-functional meetings, representing the team in discussions with Product, Clinical, Customer Success, Implementation, and external partners.</li><li>Oversee escalated claim and coding issues, including working directly with payers, vendors, and providers to resolve denials and rejections.</li><li>Collaborate with internal clinical and operations teams to improve documentation quality, support proper coding, and reduce avoidable denials.</li><li>Supervise and guide vendor relationships, including coding and denial management partners, with a focus on quality and compliance.</li><li>Lead Enterprise-focused initiatives related to new care models, coding strategies and opportunities to optimize billing processes for complex accounts.</li><li>Stay current on payer-specific coding regulations and trends that impact Enterprise clients, and bring forward proactive solutions to address evolving policies and compliance risks.</li><li>Provide targeted support for Enterprise workflows, including documentation and process development, while serving as a resource to the broader team as needed.</li><li>Assist as needed on RCM for our direct-to-consumer telehealth business, including compliance and reimbursement for commercial and Medicare lines of business </li></ul></div><div><p><strong>What you bring</strong> </p></div><div><ul><li><strong>5+ years</strong> of progressive experience in Revenue Cycle Management, including claim resolution, coding, and payer engagement.</li><li>Proven experience navigating <strong>Enterprise accounts</strong> and complex payer policies, particularly in telehealth or digital healthcare environments.</li><li>Expertise in coding compliance, denial management, and provider education.</li><li>Strong understanding of health plan reimbursement guidelines </li><li>Experience working cross-functionally with clinical teams and external vendors.</li><li>Ability to think strategically and operationally—balancing day-to-day tasks with long-term improvement initiatives.</li><li>Excellent communication and documentation skills.</li><li>Experience managing sensitive workflows requiring discretion, system access, and domain expertise.</li><li>Experience supporting and interfacing with enterprise customers and internal collaborators such as customer success teams </li></ul></div></div><div><div><p><strong>Certifications (Preferred)</strong> </p></div><div><ul><li><p>Certified Professional Coder (CPC) from AAPC or equivalent accredited certification.</p></li></ul></div></div><div class="content-pay-transparency"><div class="pay-input"><div class="title">As a remote position, the salary range for this role is:</div><div class="pay-range"><span>$69,400</span><span class="divider">—</span><span>$104,100 USD</span></div></div></div><div class="content-conclusion"><p><strong><span data-contrast="auto">Who we are</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":259}"> </span></p><p><span data-contrast="none"><span data-ccp-parastyle="No Spacing">Transcarent and Accolade have come together to create the One Place for Health and Care, the leading personalized health and care experience that delivers unmatched choice, quality, and outcomes. Transcarent’s AI-powered WayFinding, comprehensive Care Experiences – Cancer Care, Surgery Care, Weight – and Pharmacy Benefits offerings combined with Accolade’s health advocacy, expert medical opinion, and primary care, allows us to meet people wherever they are on their health and care journey. Together, more than 20 million people have access to the combined company’s offerings. Employers, health plans, and leading point solutions rely on us to provide trusted information, increase access, and deliver care.</span></span></p><p><strong><span data-contrast="auto">We are looking for teammates to join us in building our company, culture, and Member experience who:</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":259}"> </span></p><ul><li data-leveltext="ï‚·" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"ï‚·","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Put people first, and make decisions with the Member’s best interests in mind</span><span data-ccp-props="{"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":259}"> </span></li><li data-leveltext="ï‚·" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"ï‚·","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Are active learners, constantly looking to improve and grow</span><span data-ccp-props="{"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":259}"> </span></li><li data-leveltext="ï‚·" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"ï‚·","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Are driven by our mission to measurably improve health and care each day</span><span data-ccp-props="{"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":259}"> </span></li><li data-leveltext="ï‚·" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"ï‚·","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Bring the energy needed to transform health and care, and move and adapt rapidly</span><span data-ccp-props="{"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":259}"> </span></li><li data-leveltext="ï‚·" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"ï‚·","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Are laser focused on delivering results for Members, and proactively problem solving to get there</span><span data-ccp-props="{"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":259}"> </span></li></ul><p><strong><span data-contrast="none">Total Rewards</span></strong><span data-ccp-props="{"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":259}"> </span></p><p><span data-contrast="none">Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity. </span><span data-ccp-props="{"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":259}"> </span></p><p><span data-contrast="none">Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options. </span><span data-ccp-props="{"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":259}"> </span></p><p><span data-contrast="none">Our benefits and perks programs include, but are not limited to: </span><span data-ccp-props="{"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":259}"> </span></p><ul><li data-leveltext="ï‚·" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"ï‚·","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Competitive medical, dental, and vision coverage </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559738":0,"335559739":0,"335559740":259}"> </span></li><li data-leveltext="ï‚·" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"ï‚·","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Competitive 401(k) Plan with a generous company match </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559738":0,"335559739":0,"335559740":259}"> </span></li><li data-leveltext="ï‚·" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"ï‚·","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Flexible Time Off/Paid Time Off, 12 paid holidays </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559738":0,"335559739":0,"335559740":259}"> </span></li><li data-leveltext="ï‚·" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"ï‚·","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559738":0,"335559739":0,"335559740":259}"> </span></li><li data-leveltext="ï‚·" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"ï‚·","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">Mental Health and Wellness benefits </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559738":0,"335559739":0,"335559740":259}"> </span></li></ul><p><span data-contrast="auto">Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! </span><span data-ccp-props="{"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":259}"> </span></p><p><span data-contrast="auto">Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.</span><span data-ccp-props="{"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":259}"> </span></p></div>